At a Glance
- Tasks: Lead AI-driven insights to enhance business performance and decision-making.
- Company: Join IHG Hotels & Resorts, a leader in hospitality innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: 12-month contract with potential for career advancement.
- Why this job: Make a real impact by transforming data into actionable insights.
- Qualifications: Experience in analytics and AI tools; strong communication skills required.
The predicted salary is between 80000 - 100000 £ per year.
Address
1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts.
Across every stage of your career, there’s Room for You.
Are you passionate about using AI, analytics and insight to drive measurable business performance?
This is an exciting opportunity to join IHG Hotels & Resorts as Director of Insight & AI-Driven Performance, EMEAA, for a 12 month fixed term contract.
Reporting to the Head of Performance Insight & Excellence, EMEAA, you will help evolve how insight is generated, interpreted and embedded across the business, turning analytics into practical recommendations that improve performance, efficiency and outcomes for hotels, owners, guests and colleagues.
About the role
You will lead the shift from traditional reporting and manual insight creation to AI-enabled decision support, identifying opportunities to automate processes, develop scalable insight products and embed AI-powered recommendations into business decision-making.
- 12-month fixed-term contract | Windsor, UK | Hybrid working, 3 days per week office-based
- Your Day to Day
- Lead the evolution from traditional reporting to AI-enabled insight generation and decision support.
- Automate, simplify and improve analytical processes across the team.
- Translate complex data into clear, actionable recommendations for senior stakeholders.
- Develop insight products that support performance improvement across commercial, operational and people-related priorities.
- Embed AI-powered tools and recommendations into business decision-making.
- Track the impact of analytics and AI initiatives, including revenue uplift, efficiency gains and guest or colleague outcomes.
- What we need from you
- Proven experience in analytics, insight, business intelligence or data-driven performance roles, with the ability to use data, AI and reporting tools to deliver measurable business impact.
- Hands‑on experience with analytics and visualisation tools such as Tableau, SQL and Excel, with familiarity in AI, machine learning or tools such as Microsoft Copilot, Claude or Gemini.
- Ability to translate complex data into clear insight, recommendations and practical business actions for senior stakeholders.
- Strong commercial awareness, communication, presentation and stakeholder management skills.
- Experience influencing in a complex, matrixed environment.
- Experience in hospitality, travel, consulting or technology would be advantageous.
As this is a 12-month fixed-term contract and a key role for the business, we are looking to appoint as soon as possible.
We encourage you to apply promptly, as the advert may close earlier than planned if a suitable candidate is identified.
Your ambition. Your growth. Your success.
If this is you, there’s Room for You.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Insight and AI
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We think you need these skills to ace Director of Insight and AI
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
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Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at InterContinental Hotels Group.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at InterContinental Hotels Group. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at InterContinental Hotels Group
✨Brush Up on Your Data Skills
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