At a Glance
- Tasks: Lead and shape global legal operations, driving efficiency and innovation.
- Company: Join a hospitality-driven global organisation with a focus on collaboration.
- Benefits: Enjoy hybrid working, impressive room discounts, recharge days, and volunteering opportunities.
- Other info: Be part of a culture that values inclusivity and professional growth.
- Why this job: Make a real impact by influencing legal operations at scale.
- Qualifications: Significant experience in legal operations and strong stakeholder management skills.
The predicted salary is between 63000 - 77000 £ per year.
Overview
In this role you will shape and lead BRR Operations for a global legal function.
You will align processes, technology, data, and supplier relations to deliver a scalable, data-driven service.
You’ll partner with senior leaders across Legal, Risk, Compliance and Technology to drive meaningful change and efficiency.
This is a chance to influence how the function delivers value at scale in a hospitality‑driven, global organization.
- Pay / Benefits
- hybrid working
- impressive room discounts
- recharge days
- volunteering days
- my Wellbeing framework
- inclusive culture
Responsibilities
- Set the direction for operations across the function, ensuring processes, technology, data and supplier relationships support high performance
- Deliver an operational strategy including operating model design, process improvement and service delivery models
- Manage relationships with law firms and external legal providers to ensure performance, value and commercial outcomes
- Oversee external legal spend, budgeting and forecasting, identifying opportunities to improve efficiency and control costs
- Use reporting and analytics to identify trends, inform decisions and support long-term planning
- Drive adoption of legal technology and AI solutions to boost productivity and user experience
- Lead the BRR Knowledge Strategy to ensure knowledge, templates and resources are accessible and relevant
- Build strong partnerships across Legal, Risk, Compliance and other business functions to enable sustainable improvements
- Key requirements
- Significant experience in operations within in-house or large legal functions
- Strong expertise in managing law firms, supplier relationships and external legal spend
- Track record of process improvement and delivering operational change
- Confidence using data and insights to influence decisions and priorities
- Experience with legal technology, knowledge management or digital transformation initiatives
- Ability to build credibility with senior stakeholders and challenge constructively when needed
- Commercial mindset balanced with judgment and value delivery
- Stakeholder management
- Collaborative mindset
- Influencing and negotiation
- Legal technology
- Knowledge management
- Digital transformation initiatives
Director Legal Operations employer: InterContinental Hotels Group
At Kimpton Clocktower Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a member of our Meetings, Events, Groups and Reservations team, you'll enjoy comprehensive training and growth opportunities, alongside competitive benefits that enhance your work-life balance. Located in the heart of Manchester, our hotel offers a unique environment where you can thrive while delivering exceptional guest experiences.
Contact Details:
InterContinental Hotels Group Recruitment Team
