Great legal teams don't just give advice. They operate efficiently, make smart commercial decisions, use technology well, and ensure knowledge and expertise are easy to access when they're needed most. We're looking for a Director of Legal, Risk & Compliance (BRR) Operations to help shape exactly that. This is a rare opportunity to influence how a global legal function operates across the Americas, Europe, the Middle East, Asia and Africa. You'll bring together commercial thinking, operational excellence, supplier management and technology to create a more efficient, scalable and data-driven approach to legal, risk and compliance services. Working within Business Reputation & Responsibility (BRR) Operations, you'll lead the strategy behind operations, knowledge management, technology and external supplier management. From overseeing relationships with law firms and controlling external spend to improving processes and introducing smarter ways of working, you'll have a direct impact on how the function delivers value to the business. You'll work closely with senior leaders across Legal, Risk, Compliance, Finance and Technology, helping to shape priorities, solve complex challenges and drive meaningful change. What you'll doYou'll set the direction for operations across the function, ensuring the right processes, technology, data and supplier relationships are in place to support a high-performing function. Managing relationships with law firms and external legal providers, ensuring strong performance, value and commercial outcomes. Overseeing external legal spend, budgeting and forecasting, while identifying opportunities to improve efficiency and control costs. Using reporting and analytics to identify trends, inform decision-making and support long-term planning. Driving the adoption of legal technology and AI solutions that improve productivity and enhance the user experience. Building strong partnerships across Legal, Risk, Compliance and other business functions to deliver sustainable improvements. What you'll bringSignificant experience within operations, either in-house or supporting large legal functions. Strong expertise in managing law firms, supplier relationships and external legal spend. Confidence using data and insights to influence decisions and prioritise activity. Experience of legal technology, knowledge management or digital transformation initiatives. A commercial mindset balanced with sound judgement and a focus on delivering value. If you're interested by the opportunity to influence how a global legal function operates, build smarter ways of working and drive meaningful change at scale, we'd love to hear from you. Closing date for applications Friday 2nd October 2026#LI-HYBRID#LI-KW2At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Who we areAt IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.
Director, Business/Legal Operations employer: InterContinental Hotels Group
At Kimpton Clocktower Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a member of our Meetings, Events, Groups and Reservations team, you'll enjoy comprehensive training and growth opportunities, alongside competitive benefits that enhance your work-life balance. Located in the heart of Manchester, our hotel offers a unique environment where you can thrive while delivering exceptional guest experiences.
Contact Details:
InterContinental Hotels Group Recruitment Team
