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For Companies At a Glance
- Tasks: Welcome guests and ensure their needs are met during their stay.
- Company: Leading hotel chain in the heart of Central London.
- Benefits: Competitive salary, discounts, healthcare support, and flexible shifts.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Previous hotel reception experience and strong customer service skills.
- Other info: Flexible hours, including weekends, with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain in Central London is seeking a Receptionist to join their team. You will support the Front Office Manager to ensure guests receive a genuine welcome and attend to their needs throughout their stay.
The role requires:
- Previous hotel reception experience
- Strong customer service skills
- Familiarity with IT systems like Opera and Office 365
Flexible hours, including weekends, are essential. The position offers a competitive salary and various employee benefits, including discounts and healthcare support.
Luxury Front Desk Host | Flexible Shifts & Perks in City of Westminster employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Desk Host | Flexible Shifts & Perks in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Luxury Front Desk Host. This will help you feel more confident during interviews and show potential employers that you're ready to handle any situation.
✨Tip Number 3
Be flexible with your availability! Since the job requires flexible shifts, let employers know you're open to working weekends and evenings. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Luxury Front Desk Host | Flexible Shifts & Perks in City of Westminster
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous hotel reception experience in your application. We want to see how you've made guests feel welcome and attended to their needs, so share specific examples that showcase your customer service skills.
Get Familiar with the Tech: Since familiarity with IT systems like Opera and Office 365 is key, mention any relevant experience you have with these tools. If you’ve used similar systems, let us know how you adapted and thrived in those environments!
Be Flexible: We value flexibility, especially with shifts that include weekends. In your application, emphasise your availability and willingness to work varied hours. This shows us you're ready to jump in whenever needed!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hotel and its services. Familiarise yourself with their values and what makes them stand out in the luxury market. This will show that you're genuinely interested and ready to represent their brand.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a guest. Think about specific situations that highlight your problem-solving skills and ability to handle difficult customers. This is crucial for a role that revolves around guest satisfaction.
✨Get Comfortable with Tech
Since familiarity with IT systems like Opera and Office 365 is essential, make sure you can confidently discuss your experience with these tools. If you’ve used similar systems, be ready to explain how you adapted and learned quickly. It’ll give you an edge!
✨Dress to Impress
As a Luxury Front Desk Host, first impressions matter. Dress smartly and professionally for your interview. This not only reflects your understanding of the role but also shows respect for the company’s standards and the guests you'll be serving.
