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- Tasks: Welcome guests, create a vibrant atmosphere, and provide personalised service at Fitz's Bar.
- Company: Join the dynamic team at Kimpton Fitzroy London, a stylish venue in Bloomsbury.
- Benefits: Enjoy a competitive salary, 28 days holiday, free meals, and amazing discounts.
- Why this job: Be part of a unique London experience and make memorable connections with guests.
- Qualifications: 2 years' experience in hospitality, strong leadership skills, and a passion for great service.
- Other info: Immediate start available; excellent growth opportunities in a supportive environment.
The predicted salary is between 29931 - 41903 £ per year.
Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
As our Host, you will be responsible for welcoming customers into a Bar, creating an appropriate atmosphere for all guests. Greeting guests and showing them to their respective tables. You will be the first point of contact providing a personalised service, dealing with customers queries and concerns and assisting with large parties and VIPs whilst ensuring cleanliness and hygiene standards are met in the front of house areas. The ideal candidate must be willing and able to work late into the evening.
Responsibilities:- 2 years' experience as a waiter or bartender in a busy restaurant and/or bar, experience leading small teams.
- To be passionate about delivering great service and great food and drinks.
- Knowledge of both Micros Simphony (POS) and OpenTable Pro (TMS) an advantage, other POS and TMS essential.
- To be confident and show natural leadership capability.
- Hosts should be able to articulate a restaurant and bar revenue cycle especially focused on how to manage and retain demand.
- Experience with handling guests queries and concerns.
- The desire to learn new things and work as part of a wide hotel team.
About the Venue: At Kimpton Fitzroy London, we are looking for Full Time for a Host to join our team in Fitz's Bar with an immediate start! Located in the heart of Kimpton Fitzroy London, Fitz's Russell Sq. features three opulent spaces with unique personalities. Fitz's Brasserie, a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz's Bar & Parlour, a glamorous drinking den and all-day parlour. Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two). Here local foodies and intrepid travellers alike gather to create memorable tales. Join us to help create a London experience like no other! Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2 minute walk from Russell Square tube station where the Piccadilly line runs 24hrs a day on Fridays and Saturdays!
Benefits & Salary:- £29,931.20 full time salary (£14.39 per hour) plus Service Charge and great IHG perks!
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service.
- Plus, the opportunity to take part in volunteering days if you wish to do so.
- Worldwide employee and friends & family hotel room Discounts off your supermarket shop, other shopping, and experiences through our portal!
- Free meals whilst on duty!
- Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
- Most importantly, we’ll help you grow, and develop you as an individual.
Host - Fitz\'s Bar in City of Westminster employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Fitz\'s Bar in City of Westminster
✨Tip Number 1
Be yourself! When you walk into that interview, let your unique personality shine through. Remember, they want to see the real you, so don’t hold back on showing your passion for hospitality and creating memorable experiences.
✨Tip Number 2
Show off your leadership skills! Talk about times when you've led a team or handled tricky situations with guests. They’re looking for someone who can make decisions and create a welcoming atmosphere, so share those stories!
✨Tip Number 3
Brush up on your knowledge of the bar and restaurant revenue cycle. Being able to articulate how to manage and retain demand will set you apart from other candidates. It shows you understand the business side of things too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you started on this exciting journey!
We think you need these skills to ace Host - Fitz\'s Bar in City of Westminster
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Show Your Experience: Make sure to highlight your previous experience in hospitality, especially if you've worked as a waiter or bartender. We love seeing how you've created memorable experiences for guests in the past!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we're looking for. Mention any relevant knowledge of POS systems like Micros Simphony or OpenTable Pro, as it’ll give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Fitz's Bar!
How to prepare for a job interview at InterContinental Hotels Group
✨Be Yourself
Embrace your unique personality during the interview. The venue values authenticity, so let your true self shine through. Share personal stories that highlight your experience in hospitality and how you connect with guests.
✨Showcase Your Leadership Skills
As a Host, you'll need to demonstrate natural leadership capabilities. Prepare examples of how you've led small teams or handled challenging situations in previous roles. This will show your potential employer that you can manage and retain demand effectively.
✨Know Your Stuff
Familiarise yourself with the restaurant and bar revenue cycle, as well as any relevant POS and TMS systems like Micros Simphony and OpenTable Pro. Being knowledgeable about these tools will impress your interviewers and show your commitment to delivering great service.
✨Prepare for Guest Interactions
Anticipate questions about handling guest queries and concerns. Think of specific instances where you provided exceptional service or resolved issues. This will demonstrate your ability to create personalised experiences and ensure guest satisfaction.
