Guest Experience Lead - Brasserie Supervisor

Guest Experience Lead - Brasserie Supervisor in City of Westminster

City of Westminster Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable dining experiences for guests.
  • Company: Luxury hotel group in the heart of Central London.
  • Benefits: Competitive pay, flexible shifts, holiday pay, and exclusive discounts.
  • Why this job: Join a vibrant team and make every guest's visit memorable.
  • Qualifications: Experience in food and beverage service with strong leadership skills.
  • Other info: Exciting opportunities for growth in a dynamic hospitality environment.

The predicted salary is between 36000 - 60000 £ per year.

A luxury hotel group in Central London is seeking a Restaurant Supervisor to lead the team and deliver outstanding guest experiences.

Responsibilities include:

  • Managing shift duties
  • Ensuring food safety
  • Providing memorable visits for customers

Ideal candidates will have:

  • Experience in food and beverage service
  • Strong leadership qualities
  • A passion for guest service

This role offers competitive pay, flexible shifts, and various employee perks, including holiday pay and discounts.

Guest Experience Lead - Brasserie Supervisor in City of Westminster employer: InterContinental Hotels Group

Join a prestigious luxury hotel group in Central London, where we prioritise exceptional guest experiences and foster a vibrant work culture. As a Guest Experience Lead, you'll benefit from competitive pay, flexible shifts, and exclusive employee perks such as holiday pay and discounts, all while being part of a supportive team that values your growth and development in the hospitality industry.
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Contact Detail:

InterContinental Hotels Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead - Brasserie Supervisor in City of Westminster

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get that interview, be sure to let your passion for guest service shine through. Share stories about how you've gone above and beyond for customers in the past – it’ll make you memorable!

✨Tip Number 3

Research the company! Before any interviews, dive into the hotel group’s values and culture. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!

We think you need these skills to ace Guest Experience Lead - Brasserie Supervisor in City of Westminster

Leadership Skills
Guest Service
Food and Beverage Service
Shift Management
Food Safety Knowledge
Team Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Experience Enhancement
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Guest Service: When writing your application, let your enthusiasm for delivering outstanding guest experiences shine through. Share specific examples of how you've gone above and beyond to create memorable visits for customers in your previous roles.

Highlight Your Leadership Skills: As a Restaurant Supervisor, strong leadership is key. Make sure to emphasise your experience in managing teams and how you've successfully led others to achieve great results. We want to see how you inspire and motivate your team!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at InterContinental Hotels Group

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. Being able to discuss dishes, ingredients, and preparation methods shows your passion for food and beverage service, which is crucial for a Guest Experience Lead.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your strong leadership qualities that the hotel group is looking for.

✨Emphasise Guest Service Excellence

Be ready to share stories that highlight your commitment to outstanding guest experiences. Discuss how you've gone above and beyond to ensure customer satisfaction, as this role is all about creating memorable visits for guests.

✨Dress to Impress

Since this is a luxury hotel group, make sure to dress smartly for the interview. A polished appearance reflects your understanding of the brand's image and sets a positive tone for your potential role as a supervisor.

Guest Experience Lead - Brasserie Supervisor in City of Westminster
InterContinental Hotels Group
Location: City of Westminster
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