Brasserie Supervisor in City of Westminster

Brasserie Supervisor in City of Westminster

City of Westminster Full-Time 27000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences in a vibrant brasserie.
  • Company: Join the luxurious Kimpton Fitzroy London, known for heartfelt connections and exceptional service.
  • Benefits: Earn £16.10 per hour, enjoy free meals, and access amazing discounts and perks.
  • Why this job: Be part of a passionate hospitality team and make every guest's visit memorable.
  • Qualifications: Experience in food & beverage service and a natural flair for leadership.
  • Other info: Flexible shifts available, with opportunities for personal growth and development.

The predicted salary is between 27000 - 40000 £ per year.

Values

  • Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
  • Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
  • Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Are you passionate about hospitality and ready to lead from the front? We’re looking for a confident Restaurant Supervisor to inspire our team, deliver outstanding guest experiences, and keep our service running smoothly every shift.

Responsibilities

  • Take ownership of the guest journey, ensuring every visit is memorable
  • Lead by example on the floor, supporting and developing team members
  • Handle guest feedback and resolve issues with confidence and professionalism
  • Manage shift duties including cashing up, stock control, and VIP hosting
  • Ensure high standards of food safety, cleanliness, and compliance
  • Promote upselling, offers, and key business drivers

Qualifications

  • Experience in a food & beverage service role
  • A natural team leader with a passion for guest service
  • Organised, reliable, and calm under pressure
  • Flexible, positive, and eager to develop yourself and others

If you love hospitality and enjoy leading teams to success, we’d love to hear from you!

About the location

At Kimpton Fitzroy London we are looking for a Restaurant Supervisor to join us in Fitz’s Brasserie within our luxury hotel in Central London. Located in the heart of Kimpton Fitzroy London, Fitz’s Russell Sq. features three opulent spaces with unique personalities. Fitz’s Brasserie, a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz’s Bar & Parlour, a glamorous drinking dean and all-day parlour. Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two). Here local foodies and intrepid travellers alike gather to create memorable tales. Join us to help create a London experience like no other!

Benefits

  • £16.10 per hour (£33,488 per annum) plus Tronc, paid overtime and other great IHG perks!
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
  • Free meals whilst on duty prepared by skilled chefs!
  • Worldwide employee and friends & family hotel room discounts
  • Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
  • Discounts off your supermarket shop, other shopping, and experiences through our portal!
  • Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
  • Regular sporting and social events
  • Most importantly, we’ll help you grow and develop you as an individual.

Company

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it the Stay Human project. What more you ask? We have been named 'The plushest pet-friendly hotel,' because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you! You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Brasserie Supervisor in City of Westminster employer: InterContinental Hotels Group

At Kimpton Fitzroy London, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated. As a Brasserie Supervisor, you will not only lead a passionate team in delivering exceptional guest experiences but also benefit from competitive pay, generous holiday allowances, and opportunities for personal growth within our luxury hotel environment in the heart of Central London. Join us to be part of a unique hospitality experience that values your contributions and supports your development every step of the way.
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Contact Detail:

InterContinental Hotels Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Brasserie Supervisor in City of Westminster

✨Tip Number 1

Be yourself! When you walk into that interview, let your unique personality shine through. Remember, they want to see the real you, so don’t hold back on showing your passion for hospitality.

✨Tip Number 2

Lead from the front! Share examples of how you've inspired your team in previous roles. Show them you can take ownership and create memorable experiences for guests, just like they value at Kimpton Fitzroy London.

✨Tip Number 3

Stay calm under pressure! Prepare to discuss how you handle guest feedback and resolve issues with confidence. They’re looking for someone who can keep the service running smoothly, so be ready to share your strategies.

✨Tip Number 4

Apply through our website! It’s the best way to get noticed. Plus, it shows you’re genuinely interested in joining the team at Fitz's Brasserie. Don’t miss out on this opportunity!

We think you need these skills to ace Brasserie Supervisor in City of Westminster

Guest Service
Team Leadership
Conflict Resolution
Cash Management
Stock Control
Food Safety Standards
Organisational Skills
Calm Under Pressure
Flexibility
Positive Attitude
Upselling Techniques
Communication Skills
Creativity
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to show us what makes you tick and why you’re passionate about hospitality.

Lead with Confidence: Show us that you can take ownership of your role. Highlight any experiences where you've led a team or handled guest feedback effectively. We love candidates who can inspire others and create memorable experiences!

Stay Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points to showcase your experience in food & beverage service. We appreciate candidates who are organised and reliable!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!

How to prepare for a job interview at InterContinental Hotels Group

✨Be Yourself

Embrace the company's value of being yourself! During the interview, let your unique personality shine through. Share personal stories that reflect your passion for hospitality and how you connect with guests. This will show them that you’re not just a candidate, but someone who genuinely cares about creating memorable experiences.

✨Lead by Example

As a potential Brasserie Supervisor, demonstrate your leadership skills right from the start. Talk about times when you've taken charge in previous roles, supported your team, or resolved guest issues. Highlighting your ability to lead and inspire others will resonate well with the interviewers.

✨Know Your Stuff

Familiarise yourself with the menu and the unique offerings of Fitz's Brasserie. Be prepared to discuss how you would promote upselling and enhance guest experiences. Showing that you understand the business drivers will impress them and prove you’re ready to make an impact.

✨Stay Calm Under Pressure

Hospitality can be hectic, so it’s crucial to convey your ability to remain organised and calm during busy shifts. Share examples of how you've managed stress in past roles, whether it was handling multiple tables or resolving conflicts. This will assure them that you can maintain high standards even in challenging situations.

Brasserie Supervisor in City of Westminster
InterContinental Hotels Group
Location: City of Westminster
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