Assistant Breakfast Manager in City of Westminster

We are looking for a dedicated and energetic Assistant Breakfast Manager to support the day-to-day food and beverage operations, with a primary focus on delivering an exceptional breakfast experience. You will work across all F&B outlets, with a primary focus on breakfast service and supporting lunch shifts at our acclaimed fine dining Italian restaurant, Theo Randall at the InterContinental.

Responsibilities

• Oversee and support the breakfast service, ensuring a high standard of guest satisfaction and optimum service efficiency.
• Assist with managing rosters to ensure appropriate coverage and efficient use of resources across the department.
• Support team members with the tools, guidance, and encouragement they need to succeed in a fast-paced environment.
• Lead by example on the floor, providing real-time coaching and supporting the team to deliver first class service.
• Be hands-on in both buffet-style and plated service environments, ensuring operational excellence.
• Help identify operational challenges and support the implementation of improvements in service, systems, and processes.
• Contribute to team development through performance feedback, informal check-ins, and assisting with training initiatives.
• Stay informed of industry trends and contribute ideas for innovation and continuous improvement.

Qualifications

• Must be available to work 5 out of 7 days, including Sunday Brunch and lunch duty shifts, and provide flexible support across other F&B outlets as needed.
• Experience in a supervisory or assistant management role within a high-volume or luxury hospitality setting.
• Strong knowledge of breakfast and buffet-style service operations.
• A guest-focused mindset with excellent interpersonal and leadership skills.
• Confident in managing service delivery to Forbes standards or equivalent.
• Organised, adaptable, and proactive with strong attention to detail.
• Team player with the ability to coach and motivate others.
• Flexibility to support across other shifts and outlets when required.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident and Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Benefits

• £38,616.76 per annum plus service charge, (minimum expectations of £8000 per annum), paid overtime and other great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro-rated).
• Wagestream – a financial well-being app giving you the opportunity to save, track and withdraw your pay as you earn it.
• We provide every employee company sick pay and life insurance.
• Professional career development with our IHG Leadership programs.
• Amazing discounts for our hotels and restaurants around the world.
• Discounts from over 15,000 stores – all the way from retail to cinema.
• Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

Culture

At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what is possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.