At a Glance
- Tasks: Engage with stakeholders to optimise business processes and support transformation initiatives.
- Company: Join IHG Hotels & Resorts, a leader in the hospitality industry.
- Benefits: Enjoy travel perks, discounted rates, and recharge days for work-life balance.
- Other info: Collaborative environment with opportunities to work across global teams.
- Why this job: Make a real impact on global growth strategies and shape future business processes.
- Qualifications: Experience as a Business Analyst with strong communication and critical thinking skills.
The predicted salary is between 60000 - 80000 £ per year.
We’re seeking a Business Analyst, Global Growth Process Optimisation to join our Global Finance team in Windsor, UK (preferred), with Atlanta US also considered. This role supports a high-profile transformation programme linked to IHG’s 2026 strategy, engaging with stakeholders across the business to understand, document and challenge current processes before they are translated into future-state capabilities. It is a highly stakeholder-led role, focused on translating business needs into clear requirements for Product & Technology partners, while also supporting adoption and embedding new ways of working back into the organisation.
Key Responsibilities
- Engaging business stakeholders to understand current processes, pain points and requirements
- Documenting and challenging existing business processes to support transformation
- Translating business requirements into capabilities for Product & Technology partners
- Leading meetings and discussions confidently across a range of stakeholder groups
- Working across global teams and regions to gather insight and align requirements
- Articulating business needs clearly so technical teams can build effective solutions
- Supporting the transformation of systems and platforms through structured analysis
- Contributing to embedding new ways of working and supporting adoption/change management
- Building strong relationships with stakeholders across multiple levels of the organisation
- Helping surface and bring to life business processes that are often deeply embedded in functions
This role has a significant impact on a high-visibility transformation programme and will play an important part in shaping how business processes are defined, improved and embedded across the organisation.
What We’re Looking For
- Established experience as a Business Analyst in a complex organisational environment
- Strong critical thinking and a process-driven mindset
- Confidence leading meetings and facilitating discussions with stakeholders
- Ability to engage and influence stakeholders across multiple levels of the organisation
- Strong communication skills with the ability to articulate and document business processes clearly
- Experience translating business priorities into structured requirements and capabilities
- Comfort working across global teams or functions
- Thought leadership and a proactive approach to surfacing and improving ways of working
- Some project management capability would be beneficial, but strong business analysis skills are key
- No specific educational background or accreditation is required
What We Offer
- Travel benefits that include discounted room rates and food & beverage
- Recharge Days
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.
Business Analyst, Global Growth Process Optimisation employer: InterContinental Hotels Group
At IHG Hotels & Resorts, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in the picturesque town of Windsor, UK, our Global Finance team is at the forefront of a transformative journey, providing employees with unique opportunities for professional growth and development while enjoying travel benefits and a supportive environment that values diversity and inclusion.
Contact Details:
InterContinental Hotels Group Recruitment Team
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We think you need these skills to ace Business Analyst, Global Growth Process Optimisation
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