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- Tasks: Lead a dynamic team in delivering unforgettable dining experiences at Fitz's Brasserie.
- Company: Join the vibrant Kimpton Fitzroy London, part of IHG Hotels & Resorts.
- Benefits: Earn £16.10 per hour, enjoy free meals, and access global discounts.
- Why this job: Be yourself, inspire others, and create memorable moments for guests every day.
- Qualifications: Experience in food & beverage service and a passion for guest satisfaction.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
The predicted salary is between 33488 - 33488 £ per year.
At Kimpton Fitzroy London we are looking for a Restaurant Supervisor to join us in Fitz’s Brasserie within our luxury hotel in Central London. Located in the heart of Kimpton Fitzroy London, Fitz’s Russell Sq. features three opulent spaces with unique personalities. Fitz’s Brasserie serves classic British dishes elevated from modern palates, and Fitz’s Bar & Parlour is a glamorous drinking den and all-day parlour. Here local foodies and intrepid travellers alike gather to create memorable tales.
As our Restaurant Supervisor, we will support you to:
- Be yourself - bringing the real you to work, with your unique personality.
- Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections.
- Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
Are you passionate about hospitality and ready to lead from the front? We’re looking for a confident Restaurant Supervisor to inspire our team, deliver outstanding guest experiences, and keep our service running smoothly every shift.
What you’ll do:
- Take ownership of the guest journey, ensuring every visit is memorable.
- Lead by example on the floor, supporting and developing team members.
- Handle guest feedback and resolve issues with confidence and professionalism.
- Manage shift duties including cashing up, stock control, and VIP hosting.
- Ensure high standards of food safety, cleanliness, and compliance.
- Promote upselling, offers, and key business drivers.
About you:
- Experience in a food & beverage service role.
- A natural team leader with a passion for guest service.
- Organised, reliable, and calm under pressure.
- Flexible, positive, and eager to develop yourself and others.
If you love hospitality and enjoy leading teams to success, we’d love to hear from you!
What’s in it for you as our Restaurant Supervisor:
- £16.10 per hour (£33,488 per annum) plus Tronc, paid overtime and other great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Access to Wagestream, a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Free meals whilst on duty prepared by skilled chefs!
- Worldwide employee and friends & family hotel room discounts.
- Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie.
- Discounts off your supermarket shop, other shopping, and experiences through our portal!
- Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
- Regular sporting and social events.
- Most importantly, we’ll help you grow and develop you as an individual.
Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans; it is extended to our furry friends.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.
You must meet the legal requirements to work in the UK. We are proud to be an equal opportunity employer.
Brasserie Supervisor employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brasserie Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kimpton's vibe online. This way, you can show off how well you fit in and share your passion for hospitality.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or handled guest feedback. Being able to share these stories will show you're ready to inspire others at Fitz’s Brasserie.
✨Tip Number 3
Be yourself during the interview! Kimpton values authenticity, so let your personality shine through. Share what makes you unique and how you can contribute to creating memorable experiences.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or how they promote personal growth. It’ll help you stand out and show that you’re genuinely excited about the role.
We think you need these skills to ace Brasserie Supervisor
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to customise your application for the Restaurant Supervisor role. Highlight your relevant experience in food and beverage service, and share specific examples of how you've led teams or enhanced guest experiences in the past.
Show Your Passion: We love candidates who are genuinely passionate about hospitality! In your application, express your enthusiasm for creating memorable guest experiences and how you plan to lead your team to success at Fitz’s Brasserie.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and we can’t wait to hear from you. Hit that 'Apply' button and start your journey with us today!
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Menu Inside Out
Familiarise yourself with the menu at Fitz’s Brasserie. Understand the dishes, ingredients, and any specials they might have. This will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight how you inspire others and maintain a positive atmosphere during busy shifts.
✨Emphasise Guest Experience
Be ready to discuss how you would enhance the guest journey. Think of specific strategies for creating memorable experiences and how you would handle feedback or complaints. This shows that you understand the importance of customer service in hospitality.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you're applying for, especially in a luxury hotel setting like Kimpton Fitzroy London.
