Hotel Tech Escalation Specialist (Hybrid) in Branston

Hotel Tech Escalation Specialist (Hybrid) in Branston

Branston Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
InterContinental Hotels Group

At a Glance

  • Tasks: Manage tech escalations for hotels and provide essential support during critical times.
  • Company: Join the renowned InterContinental Hotels Group with a focus on innovation.
  • Benefits: Enjoy room discounts, recharge days, and wellbeing support.
  • Other info: Hybrid work model with opportunities for personal and professional growth.
  • Why this job: Be at the forefront of hotel technology and make a real difference.
  • Qualifications: Strong understanding of hotel operations and excellent communication skills.

The predicted salary is between 30000 - 40000 £ per year.

InterContinental Hotels Group is seeking a Hotel Technology Support Specialist to join the Early Life Support & Hotel Services Escalation team. This role involves managing technology escalations for hotels, ensuring they receive the necessary support during critical periods.

The successful candidate will have a deep understanding of hotel operations, excellent communication skills, and a genuine interest in learning about technology.

We offer a range of benefits including impressive room discounts, recharge days, and support for wellbeing.

Hotel Tech Escalation Specialist (Hybrid) in Branston employer: InterContinental Hotels Group

InterContinental Hotels Group is an exceptional employer, offering a dynamic work culture that values innovation and collaboration. Employees benefit from impressive room discounts, recharge days for wellbeing, and ample opportunities for professional growth within the hospitality technology sector. Joining our team means being part of a supportive environment where your contributions directly impact hotel operations and guest experiences.

InterContinental Hotels Group

Contact Details:

InterContinental Hotels Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Tech Escalation Specialist (Hybrid) in Branston

Tip Number 1

Network like a pro! Reach out to folks in the hotel tech industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for those interviews by brushing up on your hotel operations knowledge and tech trends. We suggest doing some mock interviews with friends or using online platforms to get comfortable with common questions.

Tip Number 3

Show your passion for technology! When you get the chance, share your thoughts on how tech can improve hotel services. We love seeing candidates who are genuinely interested in the field and can bring fresh ideas to the table.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Hotel Tech Escalation Specialist (Hybrid) in Branston

Hotel Operations Knowledge
Technology Support
Communication Skills
Problem-Solving Skills
Escalation Management
Customer Service
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Tech:When writing your application, let us see your genuine interest in technology. Share any relevant experiences or projects that highlight your tech-savviness and how it relates to hotel operations.

Tailor Your CV:Make sure your CV is tailored to the Hotel Tech Escalation Specialist role. Highlight your communication skills and any experience you have in hotel operations or tech support to make your application stand out.

Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at InterContinental Hotels Group

Know Your Hotel Operations

Make sure you brush up on your knowledge of hotel operations. Understand how different departments work together and the technology they rely on. This will help you demonstrate your expertise and show that you're ready to tackle any escalations that come your way.

Show Off Your Communication Skills

Since this role requires excellent communication, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your ability to explain complex tech issues in simple terms.

Demonstrate Your Tech Savvy

Familiarise yourself with the latest hotel technology trends and tools. Be prepared to discuss how you've used technology in previous roles or how you would approach solving tech-related problems in a hotel setting.

Express Your Willingness to Learn

Show genuine enthusiasm for learning about new technologies. Share examples of how you've adapted to new systems in the past and express your eagerness to grow within the role. This will resonate well with the interviewers looking for someone who can evolve with the company.