Hotel Systems Support Engineer – Live Issues & Escalations in Branston

Hotel Systems Support Engineer – Live Issues & Escalations in Branston

Branston Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
InterContinental Hotels Group

At a Glance

  • Tasks: Support hotels in managing technology systems and coordinate during system launches.
  • Company: Join the renowned InterContinental Hotels Group with a supportive team culture.
  • Benefits: Enjoy a hybrid working model and flexible hours.
  • Other info: Applications are reviewed on a rolling basis, so apply now!
  • Why this job: Be the tech hero for hotels, ensuring smooth operations and great guest experiences.
  • Qualifications: Strong communication skills and a passion for technology are a must.

The predicted salary is between 30000 - 40000 £ per year.

InterContinental Hotels Group is looking for a supportive team member in Branston or Windsor to help hotels manage their technology systems effectively. Your role will involve coordinating support during the launch of systems, ensuring that hotels receive the help they need to operate smoothly.

Strong communication skills and a passion for technology are essential, as you will act as a bridge between hotel staff and internal teams.

We offer a hybrid working model, and welcome applications as we review them on a rolling basis.

Hotel Systems Support Engineer – Live Issues & Escalations in Branston employer: InterContinental Hotels Group

InterContinental Hotels Group is an excellent employer, offering a dynamic work environment in Branston or Windsor where technology meets hospitality. With a strong emphasis on employee growth and development, we provide comprehensive training and support, ensuring that our team members thrive in their roles. Our hybrid working model promotes a healthy work-life balance, making it an ideal place for those passionate about technology and customer service to build a rewarding career.

InterContinental Hotels Group

Contact Details:

InterContinental Hotels Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Systems Support Engineer – Live Issues & Escalations in Branston

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like InterContinental Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to InterContinental Hotels Group

Don't be shy about reaching out to InterContinental Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hotel Systems Support Engineer – Live Issues & Escalations in Branston

Communication Skills
Technical Support
Problem-Solving Skills
Coordination Skills
Customer Service
Technology Systems Knowledge
Team Collaboration

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at InterContinental Hotels Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!