Account Director, Global Luxury & Lifestyle Sales – UK (Remote)

Unlock the World of Luxury and Lead the Way in Global Sales Success! Are you ready to elevate your career by managing a large portfolio of the most prestigious luxury accounts in the travel industry? We’re seeking an exceptional individual to establish strong relationships with our luxury leisure portfolio, working mainly with top‑tier luxury tour operators in the UK. This is your opportunity to make a lasting impact, delivering outstanding commercial results across our Luxury & Lifestyle brands for our hotels globally, while shaping strategic partnerships across the market.

As the driving force behind these relationships, you’ll identify and convert high‑value revenue opportunities, build trusted relationships with senior decision‑makers, and develop innovative account strategies that drive sustainable growth and increased market share. If you thrive on influencing performance in mature and complex markets, setting direction, and representing some of the world’s most iconic luxury brands, this role is your ideal next step.

Your day to day:

• Drive revenue, production, and market share growth across the account portfolio, achieving individual and team sales targets and contributing directly to the outperformance of our Luxury & Lifestyle brands.
• Own the account relationship with a clear focus on Luxury & Lifestyle brands, providing a true 360° view of the partnership across all levels of the organisation.
• Listen to understand individual account needs and design tailored solutions that maximise returns for both client and business, clearly differentiating our brands from competitors.
• Formulate account strategies to optimise performance and unlock strategic opportunities across company functions and regions.
• Engage and align global and regional sales teams, regional leadership, hotel operations, and functional groups including technology, marketing, loyalty & partnerships, procurement, and senior management.
• Deliver end‑to‑end strategic account management, including account planning, internal and external performance updates, RFPs, brand differentiation through brand programmes, agency events, roadshows, tradeshows, next‑generation initiatives, B2B marketing, and sales activity.

What we need from you:

• Experience is valuable, but mindset is everything. We’re looking for someone with the energy, resilience, and adaptability to succeed in a fast‑paced, relationship‑driven, and highly competitive market.
• A strategic account management mindset, leveraging new and innovative approaches to grow market share and deliver commercially creative solutions.
• Strong business, financial, and commercial acumen, with the ability to assess the impact of non‑traditional growth strategies.
• Deep knowledge of Luxury & Lifestyle hotel brands, customers and the wider competitive landscape.
• Experience operating in complex, multi‑stakeholder environments with senior client engagement.
• A proven track record of planning, executing, and delivering large‑scale sales strategies.
• Exceptional communication, negotiation, and influencing skills.
• Strong understanding of hotel sales, marketing, and business planning.
• Awareness of macro‑economic and industry trends that influence account strategy.
• Commercial agility and the ability to influence across owned, managed, and franchised environments.
• International exposure or experience managing accounts with global reach is highly desirable.

We provide a wide range of benefits designed to help you live your best work life, including impressive room discounts across our many properties, recharge days, volunteering days throughout the year, and a wellbeing framework to support your health, lifestyle, and workplace. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance.