マネージャー、共同ブランドクレジットカードパートナーシップスジャパン(東京コーポレートオフィス）Manager, Co-Brand Credit Card Partnerships Japa[...]

Location: United Kingdom, Windsor

Address: 1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS

The Manager of Japan Co-Brand Partnerships will be responsible for supporting the launch of IHG’s new credit card portfolio in Japan, and for driving its commercial performance, in collaboration with IHG’s card issuer and network partners. This will include supporting technology developments at IHG and partners, working alongside marketing teams to optimize Co‑Brand card awareness in market and with our hotels, and ultimately driving increased card acquisition and spend. The position will work together with IHG commercial, operational and marketing colleagues across the region to support the enterprise‑wide benefits of the Co‑Brand portfolio.

Responsibilities

• Lead the launch plan for the Japan Co‑Brand card portfolio, alongside IHG and partner marketing, technology, data and operational teams
• Manage partner relationships and contracts with card issuer and network, including quarterly business reviews
• Analyze performance trends and the competitive environment to plan and implement initiatives that drive card acquisition, retention, spend, share of wallet, engagement and revenue. This includes development of business cases and marketing campaigns that generate incremental revenue
• Manage the Co‑Brand P&L, budgets and forecasts, alongside IHG Finance
• Collaborate with IHG Loyalty colleagues to support in‑market member acquisition and contribution objectives
• Collaborate with Loyalty Performance team to ensure that market needs are incorporated into the global L&P strategy
• Help represent the program & partnerships in regional commercial forums

Educational Attainment

• Bachelors or Master’s degree in relevant discipline or an equivalent combination of education and experience

Critical Experience & Expertise

• 5+ years progressive experience with demonstrated commercial success in strategy, consulting, professional services and/or loyalty program credit card management, preferably in financial services, travel or hospitality

Technical Skills & Knowledge

• Industry knowledge – experience and understanding of loyalty programs, credit cards and global travel consumer trends
• Driving results – generate revenue growth from successful implementations and campaigns
• Leading change – proven track record driving new initiatives in a complex, global organization
• Collaboration – collaborate with and lead cross‑functional, global teams
• Influencing with impact – work across functions to drive commercial performance in regionEffective communicator – present to all levels of the organization and build internal & external relationships. Business leverage language proficiency in Japanese and English
• Problem solving – perform root cause analysis to identify and solve both operational and tactical issues
• Project management – demonstrate project management skills in organizing, planning and executing plans across the business
• Other – experience with Microsoft PowerPoint, Excel and Word

Equal Employment Opportunity

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other category protected by applicable laws. We promote a culture of trust, support and acceptance, always welcoming different backgrounds, experiences and perspectives.