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- Tasks: Supervise daily operations in food and beverage outlets, ensuring excellent customer service.
- Company: Join the prestigious Intercontinental London O2, a five-star hotel with stunning views.
- Benefits: Enjoy free meals, uniform cleaning, discounts, holiday perks, and employee recognition schemes.
- Why this job: Be part of a dynamic team creating memorable experiences in a vibrant environment.
- Qualifications: Excellent communication skills, multitasking ability, and a positive attitude are essential.
- Other info: Opportunities for career growth and development within the Arora group.
The predicted salary is between 24100 - 32100 £ per year.
Salary: £29,120 plus tronc
Holiday: 28 days holiday, enhanced after 5 years of service.
Benefits:
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle to work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us:
Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.
What you will do:
- Assist the F&B Manager with the day-to-day operation of all F&B outlets.
- Lead by example and encourage the team to create extra special moments for our guests.
- Manage the team to ensure excellent customer service.
- Able to work in all areas of F&B outlets.
- Carry out stock taking.
- Assist with training employees.
More about you:
- Providing high quality service and attention to detail comes naturally to you.
- Excellent communication skills.
- Ability to take initiative.
- Very good at multi-tasking and remaining calm under pressure.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Approachable, positive, and proactive manner.
- 5-star hotel experience in a similar role would be a real advantage.
Grow with us:
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Contact Detail:
InterContinental Hotel London The O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the specific offerings and values of Intercontinental London O2. Understanding their unique dining experiences and customer service standards will help you demonstrate your alignment with their brand during any discussions.
✨Tip Number 2
Network with current or former employees of the hotel, especially those in food and beverage roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when you engage with the hiring team.
✨Tip Number 3
Prepare to showcase your leadership skills and experience in high-pressure environments. Think of specific examples where you've successfully managed a team or improved customer satisfaction, as these will resonate well with the hiring managers.
✨Tip Number 4
Demonstrate your passion for the hospitality industry by staying updated on trends and best practices in food and beverage service. This knowledge can set you apart and show your commitment to providing exceptional guest experiences.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage supervision. Emphasise any previous roles in hospitality, particularly in a five-star environment, and showcase your skills in customer service and team management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention specific experiences where you provided excellent service or led a team, and explain why you want to work at Intercontinental London O2.
Showcase Your Skills: In your application, highlight key skills mentioned in the job description, such as communication, multitasking, and the ability to remain calm under pressure. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at InterContinental Hotel London The O2
✨Showcase Your Customer Service Skills
As a Food and Beverage Supervisor, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Demonstrate Leadership Qualities
Since you'll be managing a team, it's important to highlight your leadership skills. Discuss any past experiences where you successfully led a team, resolved conflicts, or trained new employees. This will show that you're capable of guiding others effectively.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and multitasking. Think of scenarios where you had to manage multiple tasks at once or deal with difficult customers. Practising these responses will help you stay calm and articulate during the interview.
✨Research the Company Culture
Understanding the values and culture of the hotel can give you an edge. Familiarise yourself with their mission and any recent news about the company. This knowledge will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
