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- Tasks: Coordinate F&B reservations and ensure personalised service for guests.
- Company: Join InterContinental Hotels & Resorts, known for elegance and sophistication.
- Benefits: Enjoy free meals, discounted rates, cycle-to-work scheme, and employee recognition perks.
- Why this job: Be part of a dynamic team with growth opportunities in a prestigious hotel environment.
- Qualifications: Strong communication skills and experience in a similar role preferred.
- Other info: Smart appearance and proactive attitude are essential for success.
Salary: £29,120 per annum
Holiday: 28 days holiday, enhanced after 5 years of service.
Benefits:
- Free meals on duty
- Uniform offered and dry cleaned
- Complimentary on-site parking while on duty
- Discounted employee friends & family rates at Arora Hotels
- Food and beverage discounts
- Christmas gifts and employee parties
- Introduce a friend scheme
- Cycle to work scheme
- UK attraction discounts @ Merlin Entertainments
- Taste card
- Life assurance scheme
- Wage stream
- Employee assistance programme
- Arora star employee recognition
- Long service recognition award
About us:
At InterContinental Hotels & Resorts, we commit to a brand promise which is to give our guests an opportunity to Live the Intercontinental Life. We do this by demonstrating Global Etiquette and delivering a service that is Elegant and Sophisticated.
A bit about what you will do:
- Co-ordinate and oversee all F&B reservations ensuring every guest receives personalised service that will be remembered.
- Manage all F&B reservations, handling bookings and queries whilst maximizing sales.
- Oversee the flow of each dining service by arranging and organising the layout and occupancy.
- Occasionally host in one of our F&B outlets as required.
- Liaise with the team regarding menus and other related matters.
More about you:
- Providing high-quality service and attention to detail comes naturally to you.
- Excellent communication and organisational skills.
- Ability to take initiative.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
- Opera PMS experience is a plus.
Grow with us:
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.
Food and Beverage Coordinator employer: InterContinental Hotel London The O2
Contact Detail:
InterContinental Hotel London The O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Coordinator
✨Tip Number 1
Familiarise yourself with the InterContinental brand and its values. Understanding their commitment to 'Live the Intercontinental Life' will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in high-end dining or hospitality settings. If you've worked in a 5-star hotel or have knowledge of Opera PMS, make sure to mention this during your interactions with us.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed reservations or events in the past. This will showcase your ability to handle the responsibilities of a Food and Beverage Coordinator.
✨Tip Number 4
Showcase your communication skills by engaging with our team on social media or at networking events. Building connections can give you insights into our culture and may even lead to recommendations.
We think you need these skills to ace Food and Beverage Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage coordination, especially in a 5-star hotel environment. Emphasise your organisational skills and any experience with Opera PMS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality service. Mention specific examples of how you've delivered personalised service in previous roles and how you align with the values of InterContinental Hotels & Resorts.
Highlight Key Skills: In your application, clearly outline your communication and organisational skills. Provide examples of how you've taken initiative in past roles and contributed positively to team dynamics.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at InterContinental Hotel London The O2
✨Showcase Your Customer Service Skills
As a Food and Beverage Coordinator, your ability to provide high-quality service is crucial. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Discuss how you manage multiple reservations and ensure smooth dining experiences, perhaps by sharing a time when you successfully handled a busy service.
✨Highlight Teamwork Experience
Emphasise your experience working as part of a team. Share instances where you supported colleagues or collaborated on projects, showcasing your positive and proactive attitude.
✨Familiarise Yourself with the Brand
Research InterContinental Hotels & Resorts and their commitment to global etiquette and sophisticated service. Being knowledgeable about the brand will show your genuine interest and help you align your answers with their values.
