Relationship Management Coordinator in City of London

Relationship Management Coordinator in City of London

City of London Full-Time 27900 - 34100 £ / year (est.) On-site
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At a Glance

  • Tasks: Support Relationship Managers with client deliverables and streamline processes for efficiency.
  • Company: Dynamic financial services firm focused on client relationships across EMEA.
  • Benefits: Competitive salary, professional development, and a collaborative work environment.
  • Other info: Opportunity to work on diverse projects and gain insights into the financial industry.
  • Why this job: Join a team that values innovation and teamwork while enhancing client experiences.
  • Qualifications: Degree level education or equivalent experience; strong analytical and communication skills.

The predicted salary is between 27900 - 34100 £ per year.

The Relationship Management Coordinator will work closely with Relationship Managers (RMs) across the EMEA region and other internal teams to assist on day-to-day client deliverables which are critical to providing a high level of service to our clients. The job holder will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within the Relationship Management team at Fixed Income & Data Services.

Responsibilities

  • Carry out daily operational tasks relating to ICE’s entitlements systems
  • Assisting RMs with day-to-day billing related queries
  • Reviewing contracts on behalf of the RM team
  • Assisting RMs with day-to-day CRM activity to include reporting and data entry
  • Assisting in the management of projects across Fixed Income & Data Services
  • Working on ad-hoc projects as and when required for the RM team
  • Working on account revenue reports and service mappings
  • Assisting the Management team with CRM weekly / monthly reporting consolidation
  • Working on Financial / Product report reconciliation with Key stakeholders

Knowledge and Experience

  • Educated to a degree level or equivalent experience
  • Attention to detail and strong analytical skills
  • Excellent communication skills, both written and verbal
  • Ability to summarize and present work succinctly and accurately
  • Have a clear commitment to the team approach and ability to work unsupervised
  • Ability to meet strict deadlines and cadence
  • Collaborative & team player
  • Good knowledge of Microsoft Office packages, predominantly MS Excel and AI related workflows
  • Knowledge of Financial Industry - beneficial but not essential

Relationship Management Coordinator in City of London employer: Intercontinental Exchange

Intercontinental Exchange, Inc. (ICE) is an exceptional employer that offers engineers the chance to work on innovative technology within a dynamic and collaborative environment. With a strong focus on employee growth, ICE provides extensive training opportunities and encourages professional development, ensuring that team members can thrive in their careers while contributing to one of the largest global financial networks. Located in a vibrant area, employees enjoy a supportive work culture that values problem-solving and teamwork, making it a rewarding place to build a meaningful career.

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Contact Details:

Intercontinental Exchange Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Relationship Management Coordinator in City of London

✨Tip Number 1: Tap Into Professional Networks

The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!

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Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Intercontinental Exchange. You never know who might be your next boss or a crucial contact!

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Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Intercontinental Exchange.

✨Tip Number 4: Apply Directly on Company Websites

Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Intercontinental Exchange. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!

We think you need these skills to ace Relationship Management Coordinator in City of London

Attention to Detail
Analytical Skills
Communication Skills
Project Management
Data Entry
Reporting Skills
Collaboration

Some tips for your application 🫡

Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.

Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Intercontinental Exchange and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!

Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.

Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Intercontinental Exchange how you can be a team player!

How to prepare for a job interview at Intercontinental Exchange

✨Brush Up on Technical Skills

Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!

✨Showcase Your Financial Acumen

If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Intercontinental Exchange.

✨Know Your Numbers

In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.

✨Connect with Company Goals

Familiarise yourself with Intercontinental Exchange's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!