At a Glance
- Tasks: Support traders and clients by troubleshooting IT issues and maintaining systems.
- Company: Join Intercontinental Exchange, a leader in financial markets.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Must be available for on-call and weekend shifts.
- Why this job: Be part of a dynamic team that directly impacts trading success.
- Qualifications: Strong communication skills and experience in systems support required.
The predicted salary is between 35000 - 45000 £ per year.
Intercontinental Exchange (ICE) is hiring a Systems Operations Analyst to provide critical support to traders and clients. This position involves troubleshooting IT-related issues, maintaining proprietary systems, and ensuring high customer satisfaction.
The ideal candidate possesses strong communication skills, a background in systems/application support, and must be available for on-call and weekend coverage. Knowledge in financial markets and trading systems is preferred.
Trading Systems Ops Analyst - 24/7 Client-Facing employer: Intercontinental Exchange (ICE)
Intercontinental Exchange (ICE) is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. Employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive environment that values work-life balance, especially in the fast-paced financial sector. Located in a vibrant area, ICE offers unique advantages such as access to industry-leading resources and a diverse team dedicated to delivering outstanding client service.
Contact Details:
Intercontinental Exchange (ICE) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trading Systems Ops Analyst - 24/7 Client-Facing
✨Tip Number 1
Network like a pro! Reach out to folks in the trading and financial sectors on LinkedIn. A friendly message can go a long way, and who knows, they might just point you towards your dream job!
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your troubleshooting skills and be ready to discuss how you've handled IT issues in the past. We want to see your problem-solving prowess shine through!
✨Tip Number 3
Show off your passion for the financial markets! During interviews, share your insights or recent trends you've noticed. It’ll demonstrate your enthusiasm and knowledge about the industry, making you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Trading Systems Ops Analyst - 24/7 Client-Facing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in systems/application support and any relevant knowledge of financial markets. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about trading systems and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since this role involves client-facing responsibilities, make sure to demonstrate your strong communication skills in your application. Whether it’s through your CV or cover letter, let us know how you effectively communicate complex ideas.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Intercontinental Exchange (ICE)
✨Know Your Systems
Make sure you brush up on your knowledge of trading systems and applications. Familiarise yourself with the proprietary systems used by the company, as well as common IT issues that traders might face. This will show that you're proactive and ready to tackle challenges head-on.
✨Communicate Clearly
Since this role is client-facing, strong communication skills are a must. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable discussing troubleshooting processes and solutions.
✨Show Your Availability
Be prepared to discuss your flexibility regarding on-call and weekend coverage. Highlight any previous experience you have with shift work or being on standby, and reassure them that you’re committed to providing excellent support whenever it’s needed.
✨Demonstrate Market Knowledge
Having a solid understanding of financial markets can set you apart from other candidates. Brush up on current market trends and be ready to discuss how they impact trading systems. This will demonstrate your genuine interest in the field and your ability to relate to clients' needs.
