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- Tasks: Provide technical support for trading platforms and troubleshoot issues.
- Company: Leading financial services company in Greater London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a team using cutting-edge technology to enhance customer satisfaction.
- Qualifications: Strong communication skills and relevant degree or support experience.
- Other info: Exciting opportunity in a fast-paced, innovative setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services company in Greater London is seeking an Operations Support Analyst to provide technical support for trading exchanges and services. The role involves troubleshooting, collaborating with teams, and managing incidents to ensure customer satisfaction.
Candidates should possess strong communication skills and a degree or relevant support experience. This is an exciting opportunity to work in a dynamic environment with cutting-edge technology.
Systems Operations Analyst for Trading Platforms in London employer: Intercontinental Exchange (ICE)
Contact Detail:
Intercontinental Exchange (ICE) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Operations Analyst for Trading Platforms in London
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those working with trading platforms. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your troubleshooting skills! When you get the chance to chat with potential employers, share specific examples of how you've tackled technical issues in the past. It’ll show them you’re ready for the fast-paced world of trading operations.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, the best opportunities come from a simple message.
✨Tip Number 4
Brush up on your communication skills! Since this role involves collaboration, practice explaining complex ideas in simple terms. This will help you stand out during interviews and show you can connect with both techies and non-techies alike.
We think you need these skills to ace Systems Operations Analyst for Trading Platforms in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technical support and trading platforms. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our dynamic environment!
How to prepare for a job interview at Intercontinental Exchange (ICE)
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of trading platforms and the specific technologies used by the company. Familiarise yourself with common troubleshooting techniques and be ready to discuss how you've resolved similar issues in the past.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively collaborated with teams or communicated complex information to non-technical stakeholders.
✨Prepare for Incident Management Scenarios
Think about potential incident management scenarios you might face in the role. Be ready to explain your approach to managing incidents, prioritising tasks, and ensuring customer satisfaction under pressure.
✨Research the Company Culture
Get a feel for the company's culture and values. This will help you tailor your responses to align with what they’re looking for. Mentioning how you fit into their dynamic environment can set you apart from other candidates.
