At a Glance
- Tasks: Build strong relationships with clients and ensure they get the most value from our services.
- Company: Join a leading financial services firm focused on client success and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact by helping clients navigate their financial challenges and seize new opportunities.
- Qualifications: Bachelor's degree and experience in relationship management or client success.
The predicted salary is between 40500 - 49500 £ per year.
The Relationship Manager (RM), Inside Accounts, is focused on ensuring that clients are getting value from ICE’s Fixed Income & Data Services (FIDS) proposition. It is important that the RM clearly understands clients' use cases and ensures that services are set up to meet clients' requirements. To effectively achieve this, the RM needs to develop trust-based and value-added relationships with their key contacts. The RM needs to develop an understanding of clients' business, key initiatives, and business challenges. The RM is also expected to identify new business opportunities and refer them to the appropriate Sales Manager/Specialist.
Responsibilities
- Work within a team of Relationship Managers on a pooled allocation basis, to service FIDS clients across business lines.
- Establish and build new contact relationships within appropriate financial institutions.
- Client-centric focus to ensure client value from existing product book.
- Acquire in-depth understanding of client use cases to ensure services are set up to meet clients' requirements.
- Responsibility for growing revenue and business footprint within existing accounts.
- Identify new business opportunities and leads working with Sales Managers / Product Specialists.
- Lead efforts on contract re-negotiations, identifying uptick/downtick with aim to retain revenues.
- Proactively track, manage and mitigate erosion risk.
- Work with Finance to understand revenue streams, invoices, and client queries.
- Proactively manage and support top tier accounts (within group) holding regular meetings/calls with key stakeholders as required with in-person activity against select accounts.
Knowledge and Experience
- Bachelor’s degree.
- Relationship Management / Client success department experience.
- Knowledge of Financial Markets, supported by relevant sector-related qualifications.
- Experience managing complex contract renewal cycles desirable.
- Self-driven, motivated and proactive.
- Track record of client engagement.
- Previous Connectivity / Derivatives / Pricing and Reference Data knowledge - an advantage.
- Computer literacy, including Microsoft Excel and PowerPoint.
- SalesForce or similar CRM experience.
Relationship Manager, Inside Accounts in London employer: Intercontinental Exchange (ICE)
Intercontinental Exchange (ICE) is an exceptional employer that fosters a dynamic work culture in the heart of Greater London, offering employees the chance to engage with cutting-edge risk management practices in the financial derivatives sector. With a strong emphasis on professional development and collaboration, ICE provides ample opportunities for growth and innovation, making it an ideal place for those seeking meaningful and rewarding careers in finance.
Contact Details:
Intercontinental Exchange (ICE) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager, Inside Accounts in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like Intercontinental Exchange (ICE). Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Relationship Manager, Inside Accounts in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Intercontinental Exchange (ICE).
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Intercontinental Exchange (ICE)'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Intercontinental Exchange (ICE)
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Intercontinental Exchange (ICE).
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Intercontinental Exchange (ICE) will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Intercontinental Exchange (ICE) employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
