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- Tasks: Lead a team of storage engineers to manage enterprise storage systems and resolve technical issues.
- Company: Join a dynamic service delivery team focused on high-performance storage solutions.
- Benefits: Enjoy flexible working options, mentorship opportunities, and a collaborative work culture.
- Why this job: Be part of innovative projects, enhance your skills, and make a real impact in tech.
- Qualifications: Senior experience with storage subsystems, leadership skills, and strong problem-solving abilities required.
- Other info: Opportunity for hands-on involvement and exposure to cutting-edge technologies.
The predicted salary is between 43200 - 72000 £ per year.
The Storage Engineering Manager is responsible for overseeing a team of storage engineers that support enterprise storage arrays & SAN switches in high-performance production as well as non-production environments. This individual works as part of a results-oriented service delivery team that collaborates with other engineering and operations teams. He/she will be responsible for coordinating the daily activities of the team, managing escalations, and handling real-time issues as they arise. Additionally, the Storage Engineering Manager is expected to be hands-on in all team activities such as performing root cause analysis, identifying areas for improvement, remediation of issues, and execution of tasks to complete project-based deliverables.
Responsibilities
- Oversee Storage Engineering team
- Provide support for all storage related issues
- Respond to and assist in production operations in a 24/7 environment
- Provide support to and coordinate with engineering & operations staff
- Educate and mentor team members and operations staff
- Participate in on-call rotation for after-hours support
- Provide technical analysis, resolve problems, and propose solutions
- Participate as a resource for project driven initiatives
- Identify opportunities for automation of manual tasks
- Investigate and adopt new technologies/tools as needs arise
- Evaluate, test, and integrate new operating system versions, drivers, and patches
- Use the STAR method (Situation, Task, Action, Result) to provide examples of how the responsibilities are performed and measured
- Prioritize the most important and frequent responsibilities, and group them into categories if needed
Knowledge and Experience
- Senior level experience with a variety of disk storage subsystems and SAN switches including EMC, Hitachi, NetApp, Brocade, and Cisco
- Experience leading a team of engineers
- Excellent verbal and written communication
- Experience in creating runbooks and documentation
- Top-tier critical thinking and problem-solving skills
- Ability to work in a service-oriented team environment
- Project Management, organization, and time management skills
- Customer focus and dedication to the best possible user experience
- Ability to communicate effectively with both technical and business resources
- Experience with shell scripting, automation, and reporting tools
Desired
- Experience with creating Tableau dashboards
Manager, Storage Engineering employer: Intercontinental Exchange Holdings
Contact Detail:
Intercontinental Exchange Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Storage Engineering
✨Tip Number 1
Familiarise yourself with the specific storage technologies mentioned in the job description, such as EMC, Hitachi, and NetApp. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Use the STAR method to structure your responses during interviews, showcasing your ability to handle escalations and mentor team members.
✨Tip Number 3
Highlight your problem-solving abilities by discussing past experiences where you identified areas for improvement or automated manual tasks. Be ready to share specific instances where your actions led to significant enhancements in efficiency.
✨Tip Number 4
Stay updated on the latest trends and tools in storage engineering, especially those related to automation and reporting. Mention any relevant projects or initiatives you've been involved in that demonstrate your proactive approach to adopting new technologies.
We think you need these skills to ace Manager, Storage Engineering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in storage engineering and team management. Use specific examples that demonstrate your expertise with disk storage subsystems and SAN switches, as well as your leadership skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Storage Engineering Manager role. Use the STAR method to outline your past experiences and how they relate to the responsibilities listed in the job description.
Showcase Technical Skills: Clearly list your technical skills related to storage systems, automation, and any relevant tools like Tableau. Mention your experience with shell scripting and problem-solving abilities, as these are crucial for the role.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Intercontinental Exchange Holdings
✨Showcase Your Leadership Skills
As a Storage Engineering Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to mentoring and supporting team members.
✨Be Ready for Technical Questions
Expect to be quizzed on your knowledge of storage subsystems and SAN switches. Brush up on your experience with technologies like EMC, Hitachi, and NetApp, and be prepared to discuss specific challenges you've faced and how you resolved them.
✨Utilise the STAR Method
When answering behavioural questions, use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you clearly articulate your experiences and the impact of your actions in previous roles.
✨Demonstrate Problem-Solving Abilities
Highlight your critical thinking and problem-solving skills by discussing real-time issues you've handled in a 24/7 environment. Be specific about the steps you took to identify problems and implement solutions, showcasing your hands-on approach.
