At a Glance
- Tasks: Manage relationships and support ICE Connect products for key Energy and Commodities accounts.
- Company: Join ICE Data Services, a leading tech company in the financial sector.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to grow in a fast-paced environment with excellent career prospects.
- Why this job: Be at the forefront of business activities and make a real impact in the industry.
- Qualifications: Bachelor's degree or equivalent experience; strong communication and Excel skills required.
The predicted salary is between 50000 - 65000 £ per year.
Job Description
Job Purpose
ICE Data Services, a subsidiary of Intercontinental Exchange, presents the unique opportunity for a full-time Relationship Manager to join a team responsible for surpassing sales quotas and meeting existing customer revenue retention goals.
They will be responsible for growing ICE Connect Desktop by working with specific key Energy and Commodities Accounts in major cities.
The ICE Connect product suite includes ICE IM/Chat, Web ICE, ICE Options and Analytics and ICE Connect Desktop.
This role is ideally suited to a self-motivated individual who relishes being at the forefront of business activities and thrives on their own successes and those of the team.
A strong communicator with a good knowledge of the market data and trading environment from content, technology and networking perspective is required.
Responsibilities
- Responsible for supporting the ICE Connect suite of products (primarily ICE IM, ICE Connect, Web ICE and ICE Options Analytics) within an assigned territory (and/or assigned accounts).
- Become an expert on the ICE Connect Product suite.
- Maintain relationships with existing users through trainings, floor walks, Web Ex sessions as well as become the “go to” person for all account enquiries.
- Decrease erosion within existing accounts through training and account analysis.
- Collaborate with sales on both pre and post sales activities.
- Provide technical subject matter support across ICE Connect product suite.
- Uncover leads for sales through daily activates.
- Ability to work effectively on excel and build bespoke spread sheets for clients.
- Strong excel skills with ability to do basic coding, use VBA and have a knowledge of API solutions.
- Manage new client roll outs and user set ups.
- Manage new feature roll outs and projects for all ICE Connect applications.
- Act as a liaison between sales, clients and product management including information on competitors and product feature requests.
- Knowledge and Experience
- Bachelor Degree or equivalent work experience is required
- Ability to use Microsoft Office.
Knowledge of Outlook, Salesforce, Instant Messaging, and desktop trading/execution/market data systems/
- Qualifications: Understand key target industries, trends in industry, and emerging technologies
- Additional knowledge of Capital Markets (Exchange and/or OTC) and derivatives
- Any prior exposure to the Exchange or OTC lifecycle of a trade
- VBA coding
- Working knowledge of internetworking and various LAN/WAN technologies
- Working knowledge of router, switch, firewall, and proxy technologies
- Apache, Akamai (CDN), DNS, LDAP, My SQL ***
Relationship Manager, Desktops in London employer: Intercontinental Exchange Holdings
ICE Data Services is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for self-motivated individuals eager to excel in the fast-paced world of Energy and Commodities. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members become experts in the ICE Connect product suite while enjoying the benefits of working in major cities. Join us to be part of a forward-thinking company that values innovation and teamwork, providing you with the tools and support needed to thrive in your career.
Contact Details:
Intercontinental Exchange Holdings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager, Desktops in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Intercontinental Exchange Holdings. You never know who might be your next boss or a crucial contact!
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Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Intercontinental Exchange Holdings.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Intercontinental Exchange Holdings. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Relationship Manager, Desktops in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Intercontinental Exchange Holdings and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Intercontinental Exchange Holdings how you can be a team player!
How to prepare for a job interview at Intercontinental Exchange Holdings
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Intercontinental Exchange Holdings.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Intercontinental Exchange Holdings's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
