At a Glance
- Tasks: Build strong relationships with clients and ensure they get the most from our services.
- Company: Join a leading financial services firm focused on client success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with plenty of opportunities to learn and grow.
- Why this job: Make a real impact by helping clients navigate their financial challenges.
- Qualifications: Bachelor's degree and experience in relationship management or client success.
The predicted salary is between 36000 - 44000 £ per year.
The Relationship Manager (RM), Inside Accounts, is focused on ensuring that clients are getting value from ICE’s Fixed Income & Data Services (FIDS) proposition. It is important that the RM clearly understands clients' use cases and ensures that services are set up to meet clients' requirements. To effectively achieve this, the RM needs to develop trust-based and value-added relationships with their key contacts. The RM needs to develop an understanding of clients' business, key initiatives, and business challenges. The RM is also expected to identify new business opportunities and refer them to the appropriate Sales Manager/Specialist.
Responsibilities
- Work within a team of Relationship Managers on a pooled allocation basis, to service FIDS clients across business lines.
- Establish and build new contact relationships within appropriate financial institutions.
- Client-centric focus to ensure client value from existing product book.
- Acquire in-depth understanding of client use cases to ensure services are set up to meet clients' requirements.
- Responsibility for growing revenue and business footprint within existing accounts.
- Identify new business opportunities and leads working with Sales Managers / Product Specialists.
- Lead efforts on contract re-negotiations, identifying uptick/downtick with aim to retain revenues.
- Proactively track, manage and mitigate erosion risk.
- Work with Finance to understand revenue streams, invoices, and client queries.
- Proactively manage and support top tier accounts (within group) holding regular meetings/calls with key stakeholders as required with in-person activity against select accounts.
Knowledge and Experience
- Bachelor’s degree.
- Relationship Management / Client success department experience.
- Knowledge of Financial Markets, supported by relevant sector-related qualifications.
- Experience managing complex contract renewal cycles desirable.
- Self-driven, motivated and proactive.
- Track record of client engagement.
- Previous Connectivity / Derivatives / Pricing and Reference Data knowledge - an advantage.
- Computer literacy, including Microsoft Excel and PowerPoint.
- SalesForce or similar CRM experience.
Relationship Manager, Inside Accounts in London employer: Intercontinental Exchange Holdings, Inc.
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Contact Details:
Intercontinental Exchange Holdings, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager, Inside Accounts in London
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We think you need these skills to ace Relationship Manager, Inside Accounts in London
Some tips for your application 🫡
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How to prepare for a job interview at Intercontinental Exchange Holdings, Inc.
✨Brush Up on Financial Analysis Skills
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