Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Night Receptionist, you'll ensure guests feel welcome and safe throughout the night.
- Company: Join InterContinental Edinburgh, a luxury hotel with a rich history since 1881.
- Benefits: Enjoy £13.60/hour, paid overtime, free meals, and worldwide hotel discounts.
- Why this job: Be part of a vibrant team providing luxury experiences and personal service to guests.
- Qualifications: Experience in hotel reception or guest services is a plus; passion for hospitality is essential.
- Other info: Explore career growth opportunities and enjoy perks like volunteering days and wellness support.
The predicted salary is between 22800 - 22800 £ per year.
We are looking for a Night Receptionist to join the glamour of InterContinental Life at our InterContinental Edinburgh the George Hotel on a Full-Time contract. InterContinental Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service.
As a Nights Team Member, your main duties and responsibilities will be:
- Taking care of our guests throughout the night, responding to any queries or requests and making sure any late arrivals are met with a warm welcome.
- Completing ad-hoc tasks throughout the night such as cleaning or preparing reports to ensure the safety of our guests and employees.
Joining us as a Nights Team Member, we are looking for someone who has:
- Experience working as a Nights Receptionist, Concierge or Guest Services Agent at a Hotel is beneficial.
- Confidence working on Hotel systems, experience working with Opera specifically is a big plus.
- A passion for providing luxury experiences, not shy to go above and beyond to personalise our Guests stay and provide your local wisdom to enhance their experience.
- The ability to work together in the team with guests as our centre focus.
In return for bringing the InterContinental life to our guests, you can expect to receive:
- Financial security - £13.60 per hour (£28,288.00 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay.
- Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate.
- Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
- Hotel specific benefits - complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.
If you are someone who likes to bring your wisdom and local-know-how to provide a truly personal and luxurious experience for our guests, apply today!
You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Night Receptionist employer: InterContinental Edinburgh The George
Contact Detail:
InterContinental Edinburgh The George Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the hotel and its unique offerings. Knowing about the InterContinental Edinburgh the George Hotel's history and its services, like Le Petit Beefbar, will help you engage with guests and demonstrate your passion for providing a luxurious experience.
✨Tip Number 2
Brush up on your knowledge of hotel management systems, especially Opera. If you have experience with these systems, be ready to discuss how you've used them in previous roles to enhance guest experiences.
✨Tip Number 3
Showcase your local knowledge during the interview. Guests appreciate recommendations for local attractions and dining options, so being able to share your insights can set you apart from other candidates.
✨Tip Number 4
Demonstrate your ability to work as part of a team. Highlight any past experiences where you collaborated with colleagues to ensure guest satisfaction, as teamwork is crucial in a hotel environment.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in roles like Night Receptionist, Concierge, or Guest Services Agent. Emphasise any familiarity with hotel systems, particularly Opera, and showcase your passion for providing luxury experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the InterContinental brand. Mention specific examples of how you've gone above and beyond to enhance guest experiences in previous positions.
Showcase Your Local Knowledge: Since the role involves providing local wisdom to guests, include any relevant local insights or experiences you can share. This will demonstrate your ability to personalise their stay and enhance their experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a hospitality role.
How to prepare for a job interview at InterContinental Edinburgh The George
✨Show Your Passion for Luxury Service
Make sure to express your enthusiasm for providing a luxury experience during the interview. Share examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with the hotel's commitment to personal and attentive service.
✨Familiarise Yourself with Hotel Systems
If you have experience with Opera or similar hotel management systems, be ready to discuss it. If not, do some research on these systems beforehand so you can speak confidently about your ability to learn and adapt to new technologies.
✨Highlight Your Local Knowledge
Since the role involves enhancing guests' experiences with local wisdom, prepare to share your knowledge of Edinburgh. Think of recommendations for restaurants, attractions, or hidden gems that would impress guests and show your connection to the area.
✨Demonstrate Teamwork Skills
The hotel values teamwork, so be prepared to discuss how you've successfully worked in a team environment. Share specific examples of how you collaborated with colleagues to ensure guest satisfaction, especially during busy or challenging times.
