Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service.
You’ll work with C-suite leaders to guide AI Agent transformation with Fin—from scoping to adoption and measurable outcomes. This role shapes how top companies deploy AI to transform support operations and achieve strategic outcomes aligned to business
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Strategic AI CSM for Enterprise Outcomes employer: Intercom
Fin is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to push the boundaries of AI technology. With competitive salaries, equity options, and a comprehensive benefits package including flexible paid time off and health insurance, Fin prioritises employee well-being and growth. The hybrid working policy fosters collaboration while allowing for personal flexibility, making it an ideal place for talented individuals to develop their careers in a cutting-edge field.
