At a Glance
- Tasks: Lead product marketing for AI Customer Agent and drive growth for new roles.
- Company: Join Intercom, a leader in innovative customer support solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Be at the forefront of AI technology and shape the future of customer support.
- Qualifications: 5+ years in product marketing with a proven track record of successful product launches.
The predicted salary is between 60000 - 80000 £ per year.
Intercom is looking for a skilled individual to lead the product marketing for their AI Customer Agent, Fin. In this role, you'll shape messaging, perform foundational research, and drive the growth motion for new roles as the AI technology continues to evolve. This position is perfect for those who thrive in fast-paced environments and have a passion for innovative product marketing.
Ideal candidates will have 5+ years in product marketing and a track record of launching new products from the ground up. With opportunities for collaboration across teams, you'll be at the forefront of defining product-market fit for revolutionary solutions in customer support.
Senior PMM, AI Growth & New-Role GTM employer: Intercom
Intercom is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those eager to make a significant impact in the AI landscape. With a strong emphasis on collaboration and professional growth, employees are encouraged to explore new ideas and develop their skills in a fast-paced environment. Located in a vibrant tech hub, Intercom offers unique advantages such as access to cutting-edge resources and a community of forward-thinking professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Senior PMM, AI Growth & New-Role GTM
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Intercom and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Intercom are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Intercom on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Intercom. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior PMM, AI Growth & New-Role GTM
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Intercom. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Intercom:Show us that you’ve done your homework! In your application, briefly mention what you admire about Intercom’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Intercom
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Intercom will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Intercom, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
