Senior PMM: AI-First Helpdesk & Fin Platform

Senior PMM: AI-First Helpdesk & Fin Platform

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Intercom

At a Glance

  • Tasks: Lead the narrative for an AI-first Helpdesk product and shape strategic messaging.
  • Company: Join Intercom, a forward-thinking company at the forefront of AI technology.
  • Benefits: Enjoy a competitive salary, hybrid work, and a variety of perks.
  • Other info: Based in Greater London with opportunities for professional growth.
  • Why this job: Make an impact in the AI space while collaborating with talented teams.
  • Qualifications: 5+ years in B2B marketing with strong writing and communication skills.

The predicted salary is between 60000 - 80000 £ per year.

Intercom is hiring for a Senior Product Marketing Manager to lead the narrative for their AI-first Helpdesk product. In this role, you'll shape strategic messaging, guide marketing campaigns, and collaborate with product and sales teams.

We're looking for someone with over 5 years of B2B marketing experience, a strong ability to write and communicate effectively, and a passion for AI.

This is a hybrid position based in Greater London, offering a competitive salary and a range of benefits.

Senior PMM: AI-First Helpdesk & Fin Platform employer: Intercom

Intercom is an exceptional employer that fosters a dynamic and innovative work culture, particularly for those passionate about AI and product marketing. With a strong emphasis on employee growth, you will have access to numerous professional development opportunities while enjoying the benefits of a competitive salary and a hybrid working model in the vibrant Greater London area.

Intercom

Contact Details:

Intercom Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior PMM: AI-First Helpdesk & Fin Platform

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your work and achievements. It’s a great way to stand out and demonstrate your expertise.

Tip Number 3

Prepare for interviews by researching the company and its products. Tailor your answers to show how your experience aligns with their needs, especially in AI and B2B marketing.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can give you an edge over others.

We think you need these skills to ace Senior PMM: AI-First Helpdesk & Fin Platform

B2B Marketing Experience
Strategic Messaging
Marketing Campaign Management
Collaboration Skills
Effective Communication
Writing Skills
Passion for AI

Some tips for your application 🫡

Show Your Passion for AI:When you're writing your application, make sure to highlight your enthusiasm for AI. We want to see how your passion aligns with our AI-first approach, so don’t hold back on sharing your experiences or projects related to AI.

Craft a Compelling Narrative:Just like the role itself, your application should tell a story. We’re looking for someone who can shape strategic messaging, so use this opportunity to showcase your ability to communicate effectively and engage us with your narrative.

Tailor Your Experience:Make sure to align your B2B marketing experience with the requirements of the role. We want to see how your past roles have prepared you for this position, so be specific about your achievements and how they relate to product marketing.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Intercom

Know Your AI Inside Out

Since the role focuses on an AI-first Helpdesk product, make sure you brush up on the latest trends and technologies in AI. Be prepared to discuss how AI can enhance customer support and share your insights on its future in B2B marketing.

Craft Your Narrative

As a Senior Product Marketing Manager, storytelling is key. Think about how you would shape the narrative for the AI-first Helpdesk product. Prepare examples of past campaigns you've led and how you crafted messaging that resonated with target audiences.

Collaborate Like a Pro

This role involves working closely with product and sales teams. Be ready to discuss your experience in cross-functional collaboration. Share specific instances where your teamwork led to successful marketing outcomes, highlighting your communication skills.

Showcase Your B2B Expertise

With over 5 years of B2B marketing experience required, come armed with examples that demonstrate your understanding of the market. Discuss strategies you've implemented, challenges you've faced, and how you've adapted to changes in the industry.