Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Collaborate with customers to integrate AI solutions and enhance support operations.
- Company: Leading customer service AI firm based in Greater London.
- Benefits: Competitive salary, equity, and flexible hybrid working environment.
- Why this job: Join a forward-thinking team and make a real impact in AI-driven customer service.
- Qualifications: Experience in SaaS development and strong communication skills.
- Other info: Opportunity to work on innovative projects in a dynamic environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading customer service AI firm based in Greater London seeks a Senior Forward Deployed Engineer. In this pivotal role, you will collaborate with strategic customers and help integrate AI solutions to enhance their support operations.
We are looking for candidates with a robust background in SaaS development, strong communication skills, and an interest in AI/ML.
The role offers a competitive salary, equity, and a flexible hybrid working environment, requiring at least three days on-site per week.
Senior AI Solutions Engineer — Customer-Driven, Forward-Deployed employer: Intercom
Contact Detail:
Intercom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior AI Solutions Engineer — Customer-Driven, Forward-Deployed
✨Tip Number 1
Network like a pro! Reach out to people in the AI and SaaS space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Showcase your skills! Create a portfolio or a project that highlights your experience with AI solutions. This not only demonstrates your expertise but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the technical side! Brush up on your SaaS development knowledge and be ready to discuss how you've tackled challenges in previous roles. We want to see how you think and solve problems!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our mission in the AI space.
We think you need these skills to ace Senior AI Solutions Engineer — Customer-Driven, Forward-Deployed
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SaaS development and AI/ML. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AI solutions and how you can contribute to enhancing customer support operations. Keep it engaging and personal!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We want to see how you articulate your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Intercom
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and machine learning. Be ready to discuss how these technologies can be integrated into customer service solutions, as this will show your passion and expertise in the field.
✨Showcase Your SaaS Experience
Prepare specific examples from your past work that highlight your experience with SaaS development. Discuss challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and technical know-how.
✨Communicate Clearly
Strong communication skills are key for this role. Practice explaining complex AI concepts in simple terms, as you’ll need to collaborate with customers who may not have a technical background. This will help you stand out as a candidate who can bridge the gap between tech and business.
✨Be Ready for Hybrid Work Questions
Since the role requires at least three days on-site, think about how you can contribute to a hybrid working environment. Be prepared to discuss your strategies for staying connected with the team and ensuring productivity while working remotely.
