Senior AI Product Manager: Platform & Agent Experience

Senior AI Product Manager: Platform & Agent Experience

Full-Time 72000 - 88000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Shape the vision for AI systems and create delightful customer experiences.
  • Company: Join a cutting-edge AI company focused on innovation and impact.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Dynamic role with significant ownership and career advancement potential.
  • Why this job: Lead impactful AI projects and collaborate with a world-class team.
  • Qualifications: Experience in AI product management and a passion for user-centric design.

The predicted salary is between 72000 - 88000 £ per year.

Fin is expanding its AI Product Management function and seeks a Staff AI Product Manager to shape the vision and roadmap for core AI systems powering Fin.

You will work at the intersection of AI research and product development, turning complex AI capabilities into simple, delightful experiences for customers.

You’ll lead a high‑ownership area of Fin's AI platform, partner with a world‑class AI team, and deliver production launches while iterating toward measurable business impact.

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Senior AI Product Manager: Platform & Agent Experience employer: Intercom

Fin is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to push the boundaries of AI technology. With competitive salaries, equity options, and a comprehensive benefits package including flexible paid time off and health insurance, Fin prioritises employee well-being and growth. The hybrid working policy fosters collaboration while allowing for personal flexibility, making it an ideal place for talented individuals to develop their careers in a cutting-edge field.

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Contact Details:

Intercom Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior AI Product Manager: Platform & Agent Experience

✨Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Intercom or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

✨Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Intercom.

✨Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Intercom.

✨Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Intercom that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Senior AI Product Manager: Platform & Agent Experience

AI Product Management
Vision and Roadmap Development
AI Research
Product Development
User Experience Design
Project Leadership
Collaboration with AI Teams

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Intercom.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Intercom and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Intercom

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Intercom uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.