Fin, now part of Salesforce, is transforming how brands deliver AI-powered customer experiences. As a Strategic CSM, you’ll partner with our largest customers to drive adoption of Fin’s AI agent platform, guiding executive stakeholders through project scoping, requirements gathering, and measurable outcomes.
You’ll collaborate with product and engineering teams to translate customer needs into scalable solutions, lead strategic planning sessions, and advocate for customers to shape our roadmap.
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Strategic AI CSM for Enterprise Success in London employer: Intercom
Fin is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to push the boundaries of AI technology. With competitive salaries, equity options, and a comprehensive benefits package including flexible paid time off and health insurance, Fin prioritises employee well-being and growth. The hybrid working policy fosters collaboration while allowing for personal flexibility, making it an ideal place for talented individuals to develop their careers in a cutting-edge field.
