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- Tasks: Lead the storytelling of AI customer service products and create engaging web experiences.
- Company: Top customer service solution provider with a focus on innovation.
- Benefits: Competitive salary, flexible paid time off, and hybrid working policy.
- Why this job: Shape the future of AI customer service and enhance brand messaging.
- Qualifications: Strong product marketing background and exceptional design sense.
- Other info: Collaborative environment with opportunities for creativity and growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading customer service solution provider is seeking a Senior Product Manager to drive the storytelling of their AI customer service products. This role focuses on creating compelling web experiences and collaborating with cross-functional teams to enhance brand messaging.
Ideal candidates will have a strong background in product marketing, exceptional design sense, and a passion for detail.
Benefits include competitive salary, flexible paid time off, and a hybrid working policy.
Senior Product Manager, Web Narratives for AI CX in London employer: Intercom
Contact Detail:
Intercom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager, Web Narratives for AI CX in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you that Senior Product Manager role.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to interview, weave in examples of how you've created compelling web experiences in the past. This will demonstrate your fit for driving the narrative of AI customer service products.
✨Tip Number 3
Prepare for collaboration! Brush up on your cross-functional teamwork stories. Highlight how you've worked with design, marketing, and tech teams to enhance brand messaging—this is key for the role!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Senior Product Manager, Web Narratives for AI CX in London
Some tips for your application 🫡
Show Your Storytelling Skills: As a Senior Product Manager, storytelling is key! Make sure your application reflects your ability to craft compelling narratives. Use examples from your past experiences to showcase how you've driven product messaging and created engaging web experiences.
Highlight Your Cross-Functional Collaboration: We love teamwork at StudySmarter! In your application, emphasise your experience working with different teams. Share specific instances where you collaborated with designers, marketers, or developers to enhance brand messaging and product success.
Demonstrate Your Design Sense: A strong design sense is crucial for this role. Include any relevant projects or experiences that highlight your design skills. Whether it’s a product launch or a marketing campaign, show us how your eye for detail has made a difference.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Intercom
✨Know Your Product Inside Out
Before the interview, dive deep into the company's AI customer service products. Understand their features, benefits, and how they stand out in the market. This knowledge will help you articulate your vision for storytelling and web experiences during the interview.
✨Showcase Your Design Sense
Prepare a portfolio that highlights your previous work in product marketing and design. Be ready to discuss specific projects where your design choices enhanced user experience or brand messaging. This will demonstrate your exceptional design sense and attention to detail.
✨Collaborate Like a Pro
Since this role involves working with cross-functional teams, think of examples from your past experiences where you successfully collaborated with different departments. Be prepared to share how you navigated challenges and contributed to team success, showcasing your teamwork skills.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s future. Inquire about their vision for AI customer service products or how they measure the success of their web narratives. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
