Senior Product Manager for AI Customer Experience in London

Senior Product Manager for AI Customer Experience in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Intercom

At a Glance

  • Tasks: Lead product initiatives and manage the roadmap for AI customer experience.
  • Company: Join Intercom, a leader in innovative customer communication solutions.
  • Benefits: Enjoy a competitive salary, flexible work options, and comprehensive health coverage.
  • Other info: Collaborative environment with opportunities for professional growth.
  • Why this job: Make a real impact on user experience with cutting-edge AI technology.
  • Qualifications: 5+ years in product management and strong stakeholder management skills.

The predicted salary is between 60000 - 80000 £ per year.

Intercom is looking for an experienced Product Manager to manage the roadmap and lead impactful product initiatives. This role requires strong organizational skills and the ability to collaborate with various teams while addressing customer needs through research and data.

The ideal candidate will have over 5 years in product management, excellent stakeholder management skills, and a passion for user experience.

Benefits include competitive salary, flexible work arrangements, and comprehensive health coverage.

Senior Product Manager for AI Customer Experience in London employer: Intercom

Intercom is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about enhancing customer experiences through AI. With a focus on employee growth, we offer competitive salaries, flexible work arrangements, and comprehensive health coverage, ensuring our team members thrive both personally and professionally in a dynamic environment.

Intercom

Contact Details:

Intercom Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Product Manager for AI Customer Experience in London

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your past projects and how you’ve tackled customer needs. This will help us see your impact in action.

Tip Number 3

Prepare for interviews by practising common questions and scenarios related to product management. We want to hear how you’d handle real-life challenges!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Senior Product Manager for AI Customer Experience in London

Product Management
Roadmap Management
Organisational Skills
Collaboration
Customer Research
Data Analysis
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Product Manager role. Highlight your product management experience, especially in AI and customer experience, to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for user experience and how your background makes you the perfect fit for leading impactful product initiatives at Intercom.

Showcase Your Collaboration Skills:Since this role involves working with various teams, be sure to mention any past experiences where you've successfully collaborated with stakeholders. We love seeing how you can bring people together to achieve common goals!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Intercom

Know Your Product Management Basics

Brush up on your product management fundamentals, especially around AI and customer experience. Be ready to discuss how you've previously managed roadmaps and led initiatives that made a real impact.

Showcase Your Stakeholder Management Skills

Prepare examples of how you've successfully collaborated with different teams and stakeholders. Highlight specific situations where your communication skills helped bridge gaps and drive projects forward.

Demonstrate Your Research and Data Skills

Be ready to talk about how you use research and data to inform product decisions. Bring examples of how you've identified customer needs and translated them into actionable product features.

Passion for User Experience is Key

Express your enthusiasm for user experience throughout the interview. Share stories that illustrate your commitment to creating products that truly resonate with users and enhance their experience.