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For Companies At a Glance
- Tasks: Lead a talented design team to create innovative AI-driven customer service solutions.
- Company: A leading tech company in Greater London with a focus on innovation.
- Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
- Why this job: Shape the future of customer support through impactful design and innovation.
- Qualifications: Experience in leading design teams and a strong visual sensibility.
- Other info: Join a high-performing team and make a real difference in tech.
The predicted salary is between 48000 - 72000 £ per year.
A leading tech company in Greater London is seeking a Product Design Director to lead its high-performing design team focused on building AI-driven customer service solutions. This role involves setting high standards for design excellence, driving innovation, and partnering closely with engineering and product teams to create impactful designs.
The ideal candidate will have experience leading teams, a strong visual sensibility, and a track record of shipping great software. This is an opportunity to shape the future of customer support through design.
Product Design Director — AI-First Craft & Scale in London employer: Intercom
Contact Detail:
Intercom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Design Director — AI-First Craft & Scale in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend design meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that showcase your experience with AI-driven solutions. A strong portfolio can speak volumes about your design sensibility and leadership skills.
✨Tip Number 3
Prepare for interviews by practising common design challenges and questions. Think about how you would approach leading a team or innovating in customer service design. We want you to shine and show them your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Product Design Director — AI-First Craft & Scale in London
Some tips for your application 🫡
Show Your Passion for Design: When writing your application, let your enthusiasm for design shine through! We want to see how your passion aligns with our mission to create AI-driven customer service solutions. Share examples of your work that demonstrate your strong visual sensibility and innovative thinking.
Tailor Your Application: Make sure to customise your application for the Product Design Director role. Highlight your experience leading teams and shipping great software. We love seeing how your unique background can contribute to our high-performing design team, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points or short paragraphs to showcase your achievements and skills, making it easier for us to see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people. Plus, it’s super easy! Just follow the prompts and make sure to double-check your details before hitting submit.
How to prepare for a job interview at Intercom
✨Know Your Design Principles
Before the interview, brush up on key design principles and trends, especially those related to AI-driven solutions. Be ready to discuss how these principles can elevate customer service experiences and showcase your strong visual sensibility.
✨Showcase Your Leadership Experience
Prepare examples of how you've successfully led design teams in the past. Highlight specific projects where you set high standards for design excellence and drove innovation, as this will resonate with the company's focus on impactful designs.
✨Collaborate Like a Pro
Since this role involves partnering closely with engineering and product teams, think of instances where you've effectively collaborated across disciplines. Be ready to discuss how you fostered teamwork and communication to achieve great results.
✨Prepare for Design Challenges
Expect to face design challenges during the interview. Practice articulating your thought process when tackling design problems, especially in the context of AI. This will demonstrate your ability to think critically and creatively under pressure.
