Account Executive, MidMarket (German) in London

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service to sales to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.

As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realise the full power of Fin. We’re building a world-class sales organisation that is fast, ambitious and driven, and the road ahead is very exciting.

This is a seat at the centre of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal.

At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.

What will I be doing?

• Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers.
• Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach.
• Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty.
• Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact.
• Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion.
• Manage a high volume of deals, including complex six-figure opportunities across new and existing business.
• Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC.
• Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline.
• Track and communicate the metrics behind your growth, including retention, adoption and platform expansion.
• Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts.
• Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment.
• Stay at the cutting edge of AI using the best internal tooling and enablement in the market.
• Raise the bar for the team by mentoring peers and sharing winning plays.

What skills do I need?

• 4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota.
• Business-level fluency in German.
• Experience winning new business and managing a book of existing customers through retention, renewals and expansion.
• Experience, passion and success in outbound prospecting.
• Proven success navigating procurement, complex renewals and senior decision makers.
• Experience selling products with technical complexity or thorough implementation.
• AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value.
• Energised by working in a fast-moving, evolving organisation across inbound, outbound and existing customer opportunities.
• Experience selling AI-powered products.
• Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike.
• A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organisations.
• Demonstrated leadership and influence within your team and across functions.
• A growth mindset, intellectual curiosity and ambition.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organisations of all sizes and deliver amazing experiences that customers love.

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.