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- Tasks: Design and deliver Microsoft 365 solutions to enhance customer collaboration and productivity.
- Company: Join Intercity, a leading tech partner focused on people and innovative solutions.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Make a real impact by helping customers work smarter with cutting-edge technology.
- Qualifications: Experience in Microsoft 365 solutions and strong communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Design, deliver and support Microsoft 365 solutions that help customers work better every day. At Intercity, we help organisations work smarter, safer and more collaboratively. As a Microsoft 365 Specialist, you’ll play a key role in delivering modern workplace solutions that genuinely improve how our customers work. This is a hands-on, customer-facing role that blends consultancy, solution design and technical delivery.
You’ll support pre-sales activity, lead end-to-end Microsoft 365 projects and act as an escalation point for complex challenges while continuing to grow your own technical expertise. You’ll be part of a friendly, supportive Cloud Solutions team, working closely with customers to get the most from Microsoft 365.
What you’ll be doing as a Microsoft 365 Specialist:
- Acting as a technical specialist across Microsoft 365 including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Purview and Copilot
- Delivering end-to-end projects such as tenant setups, email and file migrations and SharePoint intranet builds
- Designing and tailoring solutions around customer needs and real business outcomes
- Pre‑sales support and customer workshops
- Supporting pre‑sales conversations by shaping technical solutions and contributing to proposals and designs
- Delivering Microsoft‑led workshops, demos and adoption sessions to help customers explore and adopt Microsoft 365
- Implementing Microsoft 365 best‑practice frameworks and governance models
- Configuring security and compliance features including Defender for Office 365, Purview Information Protection, DLP and retention policies
- Ensuring customer environments meet security and compliance expectations
- Carrying out hands‑on configuration including tenant setup, hybrid integrations, policy management and automation scripting
- Providing escalation support on complex Microsoft 365 issues
- Ensuring solutions are stable, tested and ready for handover into support
- Producing clear, practical documentation, user guides and handover materials
- Supporting a smooth transition of delivered solutions into BAU support or managed services
- Keeping up to date with Microsoft 365 changes and new capabilities including Copilot
- Sharing ideas and feedback that help improve Intercity’s Modern Workplace services
What we’re looking for:
- Designing and delivering Microsoft 365 solutions in a customer‑facing or consultancy role
- Working across core Microsoft 365 services like Exchange, SharePoint, Teams and OneDrive
- Implementing security and compliance features within Microsoft 365
- Explaining technical solutions in a clear and practical way
- Taking ownership of your work and seeing things through to completion
What We Offer:
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All‑company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About The Company:
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre‑employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.
Microsoft 365 Specialist in Shefford employer: Intercity
Contact Detail:
Intercity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft 365 Specialist in Shefford
✨Tip Number 1
Get to know Microsoft 365 inside out! Familiarise yourself with all the tools and features, especially Exchange Online, SharePoint, and Teams. This way, when you chat with potential employers, you can show off your expertise and how you can help their customers work smarter.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, or local meetups related to Microsoft 365. Connecting with others in the field can lead to job opportunities and valuable insights into what companies are looking for.
✨Tip Number 3
Showcase your hands-on experience! If you've worked on any Microsoft 365 projects, be ready to discuss them in detail during interviews. Highlight your role in tenant setups, migrations, or security implementations to demonstrate your practical skills.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Microsoft 365 Specialist in Shefford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Microsoft 365 solutions. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Technical Skills: As a Microsoft 365 Specialist, you'll need to demonstrate your technical expertise. Include specific examples of how you've delivered Microsoft 365 projects or tackled complex challenges in the past. This will help us see your hands-on experience!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language to explain your experiences and achievements. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Intercity!
How to prepare for a job interview at Intercity
✨Know Your Microsoft 365 Stuff
Make sure you brush up on all the core Microsoft 365 services like Exchange, SharePoint, Teams, and OneDrive. Be ready to discuss how you've used these tools in past roles and how they can solve real business problems for customers.
✨Showcase Your Consultancy Skills
Since this role is customer-facing, practice explaining technical solutions in a clear and practical way. Think of examples where you've tailored solutions to meet specific customer needs and be prepared to share those stories during the interview.
✨Prepare for Technical Challenges
Expect to face some complex scenarios during your interview. Brush up on common issues related to Microsoft 365 and think through how you would approach troubleshooting or providing escalation support. This will show your problem-solving skills and technical expertise.
✨Demonstrate Continuous Learning
Stay updated on the latest Microsoft 365 changes and new capabilities, especially features like Copilot. Mention any recent training or certifications you've pursued, as this shows your commitment to continuous improvement and staying ahead in the tech game.