At a Glance
- Tasks: Support daily operations of the 1st Line Service Desk and mentor junior analysts.
- Company: Join a dynamic team at Intercity, a leader in IT support.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a company pension.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference by enhancing service quality and developing future IT stars.
- Qualifications: Experience in IT support with strong Windows OS and Microsoft 365 skills.
The predicted salary is between 30000 - 40000 £ per year.
Intercity is seeking a Senior 1st Line Support Analyst to join our Service Desk team in Meppershall, UK.
This role involves supporting the daily operations of the 1st Line Service Desk while ensuring the quality of ticket handling and developing junior analysts.
Ideal candidates will have experience in IT support, possess strong skills in Windows OS and Microsoft 365, and be comfortable with service desk tools.
Benefits include 33 days holiday, annual pay reviews, and a company pension.
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Senior 1st Line Support Analyst — Lead & Elevate Service Desk in Meppershall employer: Intercity
Intercity is an excellent employer, offering a supportive work culture that prioritises employee development and growth. With generous benefits such as 33 days of holiday and annual pay reviews, our team in Meppershall thrives in an environment that values collaboration and innovation, making it a rewarding place for those passionate about IT support.
