At a Glance
- Tasks: Manage customer relationships and enhance service delivery in a hybrid environment.
- Company: Intercity, a leader in IT and Managed Services.
- Benefits: 33 days holiday, competitive pay, and strong personal development focus.
- Other info: Hands-on role with opportunities for growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in service delivery.
- Qualifications: Experience in IT or Managed Services and knowledge of ITIL practices.
The predicted salary is between 45000 - 55000 £ per year.
Intercity is looking for a Service Delivery Manager based in Bolton to manage customer relationships and improve service delivery.
This hands-on role requires a strong operational background in IT or Managed Services, particularly in service desk management.
You will work in a hybrid environment, focusing on establishing effective service delivery.
The ideal candidate will have experience managing customers with 300-500 users and possess a solid understanding of ITIL practices.
Intercity offers competitive benefits including 33 days holiday and a strong focus on personal development.
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We think you need these skills to ace Service Delivery Lead – IT & Managed Services (Hybrid) in Bolton
Service Desk Management
Customer Relationship Management
ITIL Practices
Operational Background in IT
Managed Services
Hybrid Work Environment
Effective Service Delivery
