Managed IT Services Sales Specialist in Birmingham

You will be responsible for promoting and selling Intercity's Managed IT services. Your primary goal will be to drive revenue growth and establish strong customer relationships. You will have a passion for helping clients. This role requires a deep understanding of Managed IT services and ideally Microsoft experience, in particular Modern Workplace / M365.

You will be part of a wider dynamic sales team who are results driven, with individuals responsible for achieving their own sales targets as well as contributing to the overall team financial targets.

Intercity is about trust, accountability and doing right by customers, every day. In this role you'll take a consultative sales approach, driving positive outcomes for the client with the right service model, and engage on existing accounts and new business opportunities.

Key Responsibilities

• Sales and Business Development: identifying and progressing opportunities of Intercity's Managed IT portfolio.
• Create and present accurate proposals and quotations, and support contract closure.
• Achieve or exceed targets by developing strategic plans and proactively engaging Intercity Sales teams and customers.
• Develop strong knowledge of Intercity's Managed IT services, including Service Desk, EUC, JML, Microsoft Modern Workplace, and Security and Compliance.
• Consultative Selling approach to understand customer needs and challenges to recommend tailored solutions.
• Build strong relationships with internal and external stakeholders, including C-suite executives, IT decision-makers, and procurement teams.
• Monitor industry trends, competitor activity, and customer needs to identify new sales opportunities.
• Collaboratively work with Sales Specialists, Sales teams, Pre-Sales Engineers, Propositions, Marketing, and Microsoft partners to develop and deliver successful sales strategies.
• Sales Documentation: Prepare accurate reports, forecasts, and pipeline updates to keep management informed.

What We're Looking For

• Several years’ experience in a similar sales environment with a proven track record of achieving sales targets.
• In-depth knowledge of Managed IT services.
• Relevant Microsoft certifications, eg Microsoft 365 fundamentals.
• Microsoft technical expertise would be beneficial.
• Able to demonstrate experience of managing a complete sales cycle in a B2B environment.
• Experienced in working with SLAs.
• Builds trust with senior stakeholders and demonstrates the ability to influence.
• Confident in presenting complex business solutions in a non-technical manner.
• Conscientious, disciplined and understand the importance of compliance and governance.
• Open minded and eager to learn and contribute to drive continuous improvement.

What We Offer

• 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications.

As a specialist in secure technology solutions, all successful candidates will be subject to pre‑employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.