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- Tasks: Lead and optimise our revenue operations to drive commercial success.
- Company: Join a forward-thinking tech company focused on people and innovation.
- Benefits: 33 days holiday, annual pay reviews, and a strong focus on personal development.
- Why this job: Make a real impact by shaping the commercial experience and empowering teams.
- Qualifications: 5+ years in Sales or Revenue Operations with strong CRM expertise.
- Other info: Dynamic environment with a commitment to equal opportunities and career growth.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Keep our revenue engine thriving. Shape the commercial experience. We’re looking for a Head of Revenue Operations to align and empower our Sales, Marketing, and Customer teams, ensuring they have the tools, insights, and processes to perform at their best. From CRM excellence and data‑driven decision‑making to sales enablement and operational efficiency, you’ll be the backbone of our commercial success. This is a fantastic opportunity to join a fast‑paced, forward‑thinking team where your expertise will make a real impact.
Key Responsibilities
- Own and optimise our CRM platform to support sales, marketing, and customer workflows.
- Deliver dashboards, reporting suites, and forecasting tools for real‑time visibility.
- Ensure data integrity and provide actionable insights to senior leaders.
- Drive process standardisation and continuous improvement across the sales cycle.
- Lead automation initiatives to remove friction and boost productivity.
- Design and deliver sales enablement programmes, onboarding, and training.
- Collaborate with Marketing, Product, and CX to align campaigns and propositions.
- Coach and develop the RevOps team, embedding governance and best practice.
What We’re Looking For
- Degree‑qualified or equivalent experience.
- 5+ years in Sales or Revenue Operations, including leadership experience.
- Strong CRM expertise (Dynamics, HubSpot) and advanced analytics skills.
- Proven ability to create data‑driven reports and actionable insights.
- Excellent communication and stakeholder management skills.
- UK right to work.
Skills & Competencies
- Commercial Acumen: Understand the bridge between Sales, Marketing, and Operations.
- Data & Analytics: Turn complex data into clear, actionable recommendations.
- Process Excellence: Streamline workflows and drive operational efficiency.
- Leadership: Build and develop a high‑performing team.
- Collaboration: Work cross‑functionally and influence at all levels.
What We Offer
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All‑company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre‑employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
Head of Revenue Operations in Birmingham employer: Intercity
Contact Detail:
Intercity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Revenue Operations in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. The more comfortable you are speaking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Revenue Operations in Birmingham
Some tips for your application 🫡
Show Off Your CRM Skills: Make sure to highlight your experience with CRM platforms like Dynamics or HubSpot. We want to see how you've optimised these tools in the past to support sales and marketing workflows.
Data-Driven Insights are Key: Don’t just mention your analytical skills; give us examples of how you've turned complex data into actionable insights. This is crucial for the role, so make it shine!
Tailor Your Application: Read through the job description carefully and tailor your application to reflect the key responsibilities and skills we're looking for. Show us how you align with our vision and values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Intercity
✨Know Your CRM Inside Out
As the Head of Revenue Operations, you'll need to demonstrate your expertise in CRM platforms like Dynamics or HubSpot. Familiarise yourself with their features and how they can optimise sales and marketing workflows. Be ready to discuss specific examples of how you've used these tools to drive results.
✨Showcase Your Data Skills
Data-driven decision-making is key for this role. Prepare to talk about how you've turned complex data into actionable insights in previous positions. Bring examples of dashboards or reports you've created that had a significant impact on business outcomes.
✨Emphasise Collaboration
This position requires working closely with various teams. Highlight your experience in cross-functional collaboration and how you've influenced stakeholders at all levels. Think of specific projects where your collaborative efforts led to improved processes or outcomes.
✨Demonstrate Leadership Experience
With leadership being a crucial aspect of this role, be prepared to discuss your approach to coaching and developing teams. Share examples of how you've built high-performing teams and implemented best practices that enhanced operational efficiency.
