At a Glance
- Tasks: Manage accounts, drive revenue growth, and uncover new opportunities in a dynamic sales environment.
- Company: Join Intercity Technology, a leading provider of innovative tech solutions.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: Be part of a company committed to equal opportunities and sustainability.
- Why this job: Make a real impact in a fast-paced team while developing your career.
- Qualifications: Degree preferred with 10+ years in B2B sales and strong relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: Birmingham, United Kingdom
About the Role
We’re looking for an Account Manager to join our sales team and help us deliver exceptional results. Working in a hybrid way from home with some travel to our offices, you’ll manage a portfolio of accounts, uncover new opportunities, and drive revenue growth across Intercity’s full range of Communications, Cloud & Security, and Managed Services solutions. This is a fantastic opportunity to be part of a fast‑paced, results‑driven team where your success makes a real impact.
Key Responsibilities
- Develop and maintain a clear account sales strategy.
- Manage the full sales cycle—from identifying opportunities to closing deals.
- Prepare accurate proposals and quotations, ensuring compliance with company policies.
- Deliver consistent revenue growth through skilled pipeline management.
- Maintain an active 30‑60‑90‑day pipeline and provide regular updates.
- Build strong relationships with prospects and customers to ensure satisfaction.
- Motivate virtual resource teams to win business.
- Keep CRM data accurate and up to date.
- Stay informed on industry trends and make recommendations for service improvements.
What We’re Looking For
- A strong educational background (degree desirable).
- 10+ years’ experience in a similar B2B sales environment.
- Proven track record of managing the full sales cycle and consistently hitting targets.
- Experience with Microsoft solutions and Managed Service Provider (MSP) environments (essential).
- Confident presenting to senior stakeholders and directors.
- Excellent communication, negotiation, and relationship‑building skills.
Skills & Competencies
- Results‑driven with a proactive mindset.
- Highly organised with strong planning skills.
- Commercially astute and confident in decision‑making.
- Resilient, adaptable, and able to thrive in a fast‑paced environment.
What We Offer
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All‑company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About Intercity Technology
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
Customer Net Promoter Score of +92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance
We’re proud to be committed to equal opportunities and welcome all applications.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: IT Services and IT Consulting
Account Manager in Birmingham employer: Intercity
Intercity Technology is an exceptional employer that prioritises employee growth and well-being, offering a generous benefits package including 33 days of holiday, annual pay reviews, and a strong focus on professional development. With a vibrant work culture that encourages collaboration and innovation, employees thrive in a supportive environment where their contributions directly impact the company's success. Located in Birmingham, this role provides the unique advantage of a hybrid working model, allowing for flexibility while being part of a dynamic team dedicated to delivering outstanding technology solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help us land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to account management. We suggest role-playing with a friend or using online resources to boost your confidence and nail that presentation to senior stakeholders.
✨Tip Number 3
Showcase your results-driven mindset! When discussing your experience, focus on specific achievements and how you’ve driven revenue growth in previous roles. We want to see that you can bring that same energy to Intercity!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from the conversation to show your genuine interest in the role.
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing sales cycles and building relationships, as these are key for us at Intercity. Use specific examples that showcase your achievements in similar B2B environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for technology solutions and how your skills align with our goals. Keep it engaging and personal – we want to get to know you!
Showcase Your Results-Driven Mindset:In your application, emphasise your results-driven approach. Share metrics or achievements that demonstrate your ability to hit targets and drive revenue growth. We love seeing how you've made an impact in previous roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Intercity!
How to prepare for a job interview at Intercity
✨Know Your Accounts
Before the interview, take the time to research Intercity's current clients and their industries. Understanding their portfolio will help you discuss how you can manage and grow these accounts effectively.
✨Master the Sales Cycle
Be prepared to talk about your experience managing the full sales cycle. Have specific examples ready that showcase your ability to identify opportunities, close deals, and drive revenue growth.
✨Showcase Your Relationship Skills
Since building strong relationships is key for this role, think of instances where you've successfully nurtured client relationships. Highlight your communication and negotiation skills during the interview.
✨Stay Current on Industry Trends
Familiarise yourself with the latest trends in communications, cloud, and security services. Being able to discuss these topics will demonstrate your proactive mindset and commercial acumen, which are essential for the role.
