At a Glance
- Tasks: Be the go-to person for IT support, solving tech issues and helping users.
- Company: Join Intercity Technology, a supportive team in Shefford.
- Benefits: Enjoy 33 days holiday, career development, and a dynamic work environment.
- Other info: Work evening/night shifts from 19:00 to 07:00.
- Why this job: Make a real difference by helping others with their tech challenges.
- Qualifications: Experience in IT support and a knack for problem-solving.
The predicted salary is between 25000 - 30000 £ per year.
Intercity Technology is seeking a customer-focused 1st Line Support Analyst to join their Service Desk team in Shefford. You will be the first point of contact for IT support, assisting users in resolving their technical issues while ensuring a high level of service.
This role requires a problem-solving mindset and the ability to communicate clearly with both technical and non-technical users. The position operates on a 19:00–07:00 shift pattern, offering a dynamic and supportive work environment.
Experience in IT support is helpful, along with a good understanding of common IT systems and tools. Attractive benefits include 33 days holiday and opportunities for career development.
1st Line IT Service Desk Analyst – Evening/Night Shift in Shefford employer: Intercity Technology
Intercity Technology is an excellent employer, offering a dynamic and supportive work environment for 1st Line IT Service Desk Analysts in Shefford. With attractive benefits such as 33 days of holiday and ample opportunities for career development, employees are encouraged to grow and thrive within the company. The focus on customer service and teamwork ensures that every team member feels valued and empowered to make a difference.
