At a Glance
- Tasks: Lead complex network projects and troubleshoot security incidents with confidence.
- Company: Join Intercity, a top-rated tech partner focused on people and innovation.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: Be part of a company recognised for its commitment to sustainability and employee development.
- Why this job: Make a real impact in a hands-on role while mentoring junior engineers.
- Qualifications: 2+ years in networking, experience with Juniper and Aruba technologies required.
The predicted salary is between 45000 - 55000 £ per year.
About The Role
Own complex networks. Lead delivery on site. Be the expert customers trust as our Senior Network and Security Engineer. At Intercity, we don’t just keep networks running, we make them secure, resilient and fit for the future. We’re looking for a Senior Network & Security Engineer to take a leading technical role supporting a key customer site in Nuneaton. This is a hands-on, customer-facing role for an experienced engineer who enjoys ownership, problem-solving and delivering real outcomes. You’ll work across BAU support and project delivery, acting as a trusted technical presence on site and a go-to escalation point for complex network challenges.
This is a second-line and project-focused role, combining technical depth with strong customer engagement. You’ll be responsible for troubleshooting and resolving complex network issues, delivering network projects end-to-end, and ensuring the customer's environment remains secure, stable and well-documented. You’ll operate with confidence and autonomy, knowing when to take the lead and when to collaborate with senior colleagues and you’ll play a key role in guiding and mentoring a more junior engineer on site. This role is based primarily at a customer site in Nuneaton and requires someone who is comfortable being visible, accountable and trusted by stakeholders.
Key responsibilities as a Senior Network and Security Engineer:
- Act as a technical escalation point for complex network and security incidents
- Troubleshoot and resolve network issues while managing priorities and SLAs
- Deliver network projects end-to-end, from design through to implementation, commissioning and UAT
- Configure, deploy and support enterprise network infrastructure, including:
- Juniper switching, routing and firewalls
- Aruba wireless controllers and access points
- Lead wireless deployment, optimisation and troubleshooting
- Own patching, upgrades and configuration changes across the estate
- Maintain clear, accurate network documentation and live ticket updates
- Build strong working relationships with customer stakeholders through clear, confident communication
- Mentor and guide a junior engineer, supporting their technical development
- Work independently on site while collaborating with wider Intercity delivery teams
Key Experience
This role is suited to an experienced network engineer who is confident working in a customer environment and comfortable owning complex technical delivery. You’ll bring:
- Strong, hands-on experience in enterprise networking, with at least 2+ years in a dedicated networking role
- Proven experience working with Juniper and Aruba technologies
- The ability to diagnose and resolve complex network issues under pressure
- Experience delivering technical projects alongside BAU support
- Excellent verbal and written communication skills
- A structured, methodical approach to troubleshooting and documentation
- Confidence working independently while contributing as part of a wider team
- A proactive mindset and a genuine interest in continuous learning
Qualifications
JNCIA, ACNT or a relevant degree (or equivalent practical experience)
What We Offer:
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About Us
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference - Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far:
- Customer Net Promoter Score of +92
- Gold Award Investors in People Accreditation
- Employer of the Year 2025 - British Business Excellence Award
- Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
Senior Network and Security Engineer employer: Intercity Technology
Intercity Technology is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Senior Network and Security Engineer based in Nuneaton, you'll enjoy a strong focus on employee development, competitive benefits including 33 days of holiday, and a vibrant social calendar that fosters team spirit. With a commitment to sustainability and a proven track record of excellence, Intercity provides a unique opportunity for meaningful career growth while making a real impact in the technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Network and Security Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or tech conferences where you can connect with others in the field. This not only helps you learn but also opens doors to potential job opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your projects, certifications, and any relevant work experience. This gives potential employers a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to network security. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Intercity.
We think you need these skills to ace Senior Network and Security Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your hands-on experience with Juniper and Aruba technologies, as well as any relevant projects you've led.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Senior Network and Security Engineer role. Share examples of how you've tackled complex network issues and delivered successful projects in the past.
Showcase Your Communication Skills:Since this role involves strong customer engagement, demonstrate your excellent verbal and written communication skills in your application. We want to see how you can build relationships and convey technical information clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Intercity Technology
✨Know Your Tech Inside Out
As a Senior Network and Security Engineer, you need to be the go-to expert. Brush up on your knowledge of Juniper and Aruba technologies, and be ready to discuss specific projects where you've successfully implemented these solutions. Prepare to explain complex network issues you've resolved and how you approached them.
✨Showcase Your Problem-Solving Skills
This role is all about troubleshooting and delivering outcomes. Think of examples where you've tackled challenging network problems under pressure. Be prepared to walk through your thought process and the steps you took to resolve these issues, demonstrating your methodical approach.
✨Communicate with Confidence
Strong communication skills are key in this customer-facing role. Practice explaining technical concepts in simple terms, as you'll need to build relationships with stakeholders. Consider role-playing with a friend to refine your ability to convey information clearly and confidently.
✨Mentorship Mindset
Since you'll be guiding a junior engineer, think about your mentoring style. Prepare to discuss how you've supported others in their development and what strategies you use to foster a collaborative environment. This shows you're not just a technical expert but also a team player.
