At a Glance
- Tasks: Promote and sell Managed IT services while building strong customer relationships.
- Company: Join Intercity Technology, a trusted partner in secure tech solutions.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: Be part of a dynamic team focused on continuous improvement and career growth.
- Why this job: Make a real impact by helping clients with tailored IT solutions.
- Qualifications: Proven sales experience and knowledge of Managed IT services required.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
You will be responsible for promoting and selling Intercity’s Managed IT services.
Your primary goal will be to drive revenue growth and establish strong customer relationships.
You will have a passion for helping clients.
This role requires a deep understanding of Managed IT services and ideally Microsoft experience, in particular Modern Workplace / M365.
You will be part of a wider dynamic sales team who are results driven, with individuals responsible for achieving their own sales targets as well as contributing to the overall team financial targets.
Intercity is about trust, accountability and doing right by customers, every day.
In this role you’ll take a consultative sales approach, driving positive outcomes for the client with the right service model, and engage on existing accounts and new business opportunities.
Key Responsibilities as a Managed IT Sales Specialist
- Sales and Business Development: identifying and progressing opportunities of Intercity’s Managed IT portfolio.
- Create and present accurate proposals and quotations, and support contract closure
- Achieve or exceed targets by developing strategic plans and proactively engaging Intercity Sales teams and customers.
- Develop strong knowledge of Intercity’s Managed IT services, including Service Desk, EUC, JML, Microsoft Modern Workplace, and Security and Compliance.
- Consultative Selling approach to understand customer needs and challenges to recommend tailored solutions.
- Build strong relationships with internal and external stakeholders, including C-suite executives, IT decision-makers, and procurement teams
- Monitor industry trends, competitor activity, and customer needs to identify new sales opportunities
- Collaboratively work with Sales Specialists, Sales teams, Pre-Sales Engineers, Propositions, Marketing, and Microsoft partners to develop and deliver successful sales strategies.
- Sales Documentation: Prepare accurate reports, forecasts, and pipeline updates to keep management informed.
- What we’re looking for
- Several years’ experience in a similar sales environment with a proven track record of achieving sales targets
- In-depth knowledge of Managed IT services
- Relevant Microsoft certifications, eg Microsoft 365 fundamentals
- Microsoft technical expertise would be beneficial
- Able to demonstrate experience of managing a complete sales cycle in a B2B environment
- Experienced in working with SLAs
- Builds trust with senior stakeholders and demonstrates the ability to influence
- Confident in presenting complex business solutions in a non-technical manner
- Conscientious, disciplined and understand the importance of compliance and governance
- Open minded and eager to learn and contribute to drive continuous improvement
What We Offer
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About Us
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech.
It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:
- Customer Net Promoter Score of +92
- Gold Award Investors in People Accreditation
- Employer of the Year 2025 - British Business Excellence Award
- Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process.
We’re proud to be committed to equal opportunities and welcome all applications.
As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.
We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
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Managed IT Services Specialist employer: Intercity Technology
Intercity Technology is an excellent employer, offering a dynamic and supportive work environment for 1st Line IT Service Desk Analysts in Shefford. With attractive benefits such as 33 days of holiday and ample opportunities for career development, employees are encouraged to grow and thrive within the company. The focus on customer service and teamwork ensures that every team member feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Managed IT Services Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Intercity Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Intercity Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Intercity Technology!
✨Direct Apply to Intercity Technology
Let's not forget to apply directly through the Intercity Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Managed IT Services Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Intercity Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Intercity Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Intercity Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
