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- Tasks: Lead day-to-day facilities management and ensure our spaces are safe and welcoming.
- Company: Join Intercity Technology, a top-rated tech solutions partner with a people-first approach.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: We value diversity and welcome all applications for a fair selection process.
- Why this job: Be the operational heartbeat of our buildings and make a real impact on people's experiences.
- Qualifications: Experience in multisite facilities operations and strong knowledge of Health & Safety.
The predicted salary is between 40000 - 50000 £ per year.
Keep our spaces safe, seamless and high‑performing. At Intercity, the quality of our buildings shapes every experience our people and visitors have with us. From safety and compliance through to presentation and day‑to‑day functionality, facilities really matter. We’re looking for an experienced Facilities Manager to take ownership of operational delivery across our estate, leading day‑to‑day facilities management and ensuring our sites are safe, compliant, welcoming and consistently well‑run. This is a hands‑on, visible role for someone who thrives on ownership, structure and high standards.
As Facilities Manager, you’ll be the operational heartbeat of our buildings. Reporting to the Head of Facilities, you’ll lead BAU FM delivery across multiple sites, maintain strong on‑site presence, and ensure smooth, compliant and efficient building operations every day. You’ll work closely with contractors, internal teams and stakeholders while supporting Health & Safety priorities, sustainability goals and continuous improvement across the estate.
Key Responsibilities
- Own day‑to‑day FM delivery across all sites, ensuring consistency, quality and service continuity.
- Act as the first escalation point for operational issues, service failures and contractor performance.
- Oversee PPM delivery, reactive maintenance, permits‑to‑work, access control and contractor mobilisation.
- Lead the helpdesk workflow from triage through to close‑out and reporting.
- Maintain strong on‑site visibility to uphold safety, presentation and occupier experience.
- Lead front‑of‑house and visitor experience standards in line with the Intercity brand.
Health & Safety & Compliance
- Apply Health & Safety policies on the ground, supporting the H&S Manager and committee.
- Embed safe systems of work, RAMS verification and controlled contractor access.
- Complete routine site checks, elevate risks and maintain statutory records.
- Keep compliance documentation audit‑ready and up to date.
ESG, Performance & Improvement
- Support sustainability and environmental initiatives across facilities operations.
- Track utilities, waste and environmental performance and promote practical improvements.
- Drive supplier performance through KPIs, SLAs and regular reviews.
- Lead root‑cause analysis and embed corrective actions that actually stick.
People, Stakeholders & Commercial Control
- Build strong working relationships with suppliers, occupiers and internal stakeholders.
- Support, coach and develop FM team members.
- Assist with budget control, PO management, quotations and tender activity.
- Challenge costs and scopes to ensure value for money and service quality.
Key Experience Required
- Proven experience managing multisite facilities operations.
- Strong knowledge of Health & Safety, building compliance and statutory requirements.
- Experience managing contractors, SLAs and operational performance.
- Commercial confidence reviewing quotations, costs and supplier delivery.
- The ability to stay calm, decisive and structured in a fast‑paced environment.
Qualifications
- IWFM Level 4–5 (or equivalent).
- IOSH Managing Safely.
- Full UK driving licence.
- Willingness to support out‑of‑hours rota activity when required.
What We Offer
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About Us
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:
- Customer Net Promoter Score of +92.
- Gold Award Investors in People Accreditation.
- Employer of the Year 2025 - British Business Excellence Award.
- Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance.
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre‑employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
Facilities Manager employer: Intercity Technology
Contact Detail:
Intercity Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience and how you've tackled operational challenges in the past. Use specific examples that demonstrate your ability to keep facilities running smoothly.
✨Tip Number 3
Be proactive! If you see a job listing that catches your eye, don’t just wait for the application window to open. Reach out to the hiring manager or someone in the team to express your interest. A little initiative can go a long way in making you stand out.
✨Tip Number 4
Keep it real during interviews! Be honest about your experiences and how you handle challenges in facilities management. Employers appreciate authenticity, so don’t be afraid to share what you’ve learned from past roles and how you plan to bring that knowledge to their team.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Facilities Manager role. Highlight your experience in managing multisite operations and any relevant qualifications like IWFM or IOSH. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving compliance or enhancing the occupier experience, we love to see concrete examples of how you’ve made a difference in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Intercity Technology
✨Know Your Facilities Management Basics
Before the interview, brush up on your knowledge of facilities management principles, especially around Health & Safety and compliance. Be ready to discuss how you've successfully managed these aspects in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational issues or service failures in the past. Highlight your ability to stay calm and decisive under pressure, as this is crucial for a Facilities Manager.
✨Demonstrate Your People Skills
Since you'll be working closely with contractors and internal teams, think of instances where you've built strong relationships or coached team members. This will show that you can foster collaboration and maintain a positive work environment.
✨Be Ready to Discuss Sustainability Initiatives
Intercity values sustainability, so come prepared with ideas or experiences related to environmental performance improvements. Discuss how you've tracked utilities or waste and any practical steps you've taken to promote sustainability in facilities operations.