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- Tasks: Lead the design and delivery of innovative automation solutions across various platforms.
- Company: Join a forward-thinking tech company focused on intelligent solutions and automation.
- Benefits: Enjoy 38 days holiday, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and career development.
- Why this job: Make a real impact by shaping the future of automation in a dynamic environment.
- Qualifications: Experience in automation solutions, Microsoft Power Platform, and strong coding skills required.
The predicted salary is between 70000 - 90000 £ per year.
We’re looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercity’s Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural judgement and delivery discipline.
You’ll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director, you’ll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role for someone who enjoys ownership, influence, and building things properly.
Key Responsibilities as an AI & Automation Architect- Act as the lead architect for automation and intelligent solutions across platforms such as Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager.
- Design end-to-end architectures that are secure, scalable, supportable, and aligned to MSP service models.
- Stay hands-on by building proofs of concept and reference solutions to validate architectural decisions.
- Define and govern software development lifecycle standards, including design, source control, CI/CD, testing, security, release, and operational handover.
- Carry out technical design reviews and code reviews to raise consistency and engineering quality.
- Act as an escalation point for complex automation and integration challenges, engaging directly with code where required.
- Identify operational inefficiencies and service gaps, resolving them through automation-first approaches.
- Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience.
- Develop and support a citizen developer framework, enabling low-code delivery without compromising engineering discipline.
- Define and enforce clear policies for data handling, platform interoperability, and responsible use of intelligent tooling.
- Govern integration patterns using REST APIs, webhooks, and event-driven approaches.
- Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny.
- Significant experience designing and delivering automation solutions in an MSP or complex service environment.
- Strong hands-on capability with Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse.
- Automation and scripting experience using PowerShell and/or Python.
- Experience working with C#, REST APIs, webhooks, and modern integration patterns.
- Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams.
- Solid understanding of ITIL-aligned service delivery, applying Lean and Agile pragmatically.
- Experience working across multiple service towers while maintaining architectural consistency.
- Confident challenging assumptions and technical blockers constructively.
- Clear and practical when explaining complex concepts to non-technical audiences.
- Analytical, curious, and focused on outcomes.
- Collaborative, approachable, and thoughtful.
- Automation solutions are delivered faster, with higher quality and lower operational risk.
- Engineering standards and SDLC discipline are applied consistently across platforms.
- Manual effort and incident volumes reduce in measurable, visible ways.
- Intelligent tooling is embedded responsibly, securely, and in a way that supports service outcomes.
- 38 days holiday (including)
Automation and AI Architect in Birmingham employer: Intercity Technology
Contact Detail:
Intercity Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation and AI Architect in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your automation projects. This is your chance to demonstrate your hands-on capability and architectural judgement. Make it easy for potential employers to see what you can do!
✨Tip Number 3
Don’t just apply blindly! Tailor your approach for each company. Research their tech stack and mention how your experience with Microsoft Power Platform or automation solutions aligns with their needs. It shows you’re genuinely interested and not just sending out generic applications.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to engage directly with us. Plus, it gives you a better chance to stand out and be noticed by our hiring team. Let’s get you that dream job together!
We think you need these skills to ace Automation and AI Architect in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of AI & Automation Architect. Highlight your experience with automation solutions and any hands-on work you've done with Microsoft Power Platform. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and AI, and how your previous experiences have prepared you for this role. Remember, we love seeing genuine enthusiasm and a clear understanding of our needs.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical prowess! Include specific examples of projects where you've designed and delivered automation solutions. Mention your experience with tools like PowerShell, Python, and REST APIs, as these are key to the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Intercity Technology
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially Microsoft Power Platform and automation tools like PowerShell and Python. Prepare to discuss your hands-on experience and how you've applied these technologies in real-world scenarios.
✨Showcase Your Architectural Skills
Be ready to talk about your approach to designing secure and scalable architectures. Bring examples of past projects where you’ve led the architectural design and how you ensured they aligned with service models. This will demonstrate your capability to take ownership and influence outcomes.
✨Prepare for Technical Challenges
Expect to face some technical design reviews or coding challenges during the interview. Brush up on your problem-solving skills and be prepared to discuss how you would tackle complex automation and integration issues. This shows you can engage directly with code when necessary.
✨Communicate Clearly and Collaboratively
Since this role involves working closely with various teams, practice explaining complex concepts in a straightforward manner. Highlight your collaborative nature and how you’ve successfully worked with both technical and non-technical stakeholders in the past.