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- Tasks: Lead day-to-day facilities management and ensure our spaces are safe and welcoming.
- Company: Join Intercity Technology, a top-rated tech solutions partner with a people-first approach.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: Dynamic environment with a focus on personal development and sustainability initiatives.
- Why this job: Be the operational heartbeat of our buildings and make a real impact on people's experiences.
- Qualifications: Experience in multisite facilities operations and strong knowledge of Health & Safety compliance.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
Keep our spaces safe, seamless and high‐performing. Lead from the front as our Facilities Manager. At Intercity, the quality of our buildings shapes every experience our people and visitors have with us. From safety and compliance through to presentation and day‐to‐day functionality, facilities really matter.
We are looking for an experienced Facilities Manager to take ownership of operational delivery across our estate, leading day‐to‐day facilities management and ensuring our sites are safe, compliant, welcoming and consistently well‐run. This is a hands‐on, visible role for someone who thrives on ownership, structure and high standards. As Facilities Manager, you will be the operational heartbeat of our buildings.
Reporting to the Head of Facilities, you will lead BAU FM delivery across multiple sites, maintain strong on‐site presence, and ensure smooth, compliant and efficient building operations every day. You will work closely with contractors, internal teams and stakeholders while supporting Health & Safety priorities, sustainability goals and continuous improvement across the estate.
Key Responsibilities
- Operational Facilities Management
- Own day‐to‐day FM delivery across all sites, ensuring consistency, quality and service continuity.
- Act as the first escalation point for operational issues, service failures and contractor performance.
- Oversee PPM delivery, reactive maintenance, permits‐to‐work, access control and contractor mobilisation.
- Lead the helpdesk workflow from triage through to close‐out and reporting.
- Maintain strong on‐site visibility to uphold safety, presentation and occupier experience.
- Lead front‐of‐house and visitor experience standards in line with the Intercity brand.
- Health & Safety & Compliance
- Apply Health & Safety policies on the ground, supporting the H&S Manager and committee.
- Embed safe systems of work, RAMS verification and controlled contractor access.
- Complete routine site checks, elevate risks and maintain statutory records.
- Keep compliance documentation audit‐ready and up to date.
- ESG, Performance & Improvement
- Support sustainability and environmental initiatives across facilities operations.
- Track utilities, waste and environmental performance and promote practical improvements.
- Drive supplier performance through KPIs, SLAs and regular reviews.
- Lead root‐cause analysis and embed corrective actions that actually stick.
- People, Stakeholders & Commercial Control
- Build strong working relationships with suppliers, occupiers and internal stakeholders.
- Support, coach and develop FM team members.
- Assist with budget control, PO management, quotations and tender activity.
- Challenge costs and scopes to ensure value for money and service quality.
Key Experience Required
- Proven experience managing multisite facilities operations.
- Strong knowledge of Health & Safety, building compliance and statutory requirements.
- Experience managing contractors, SLAs and operational performance.
- Commercial confidence reviewing quotations, costs and supplier delivery.
- The ability to stay calm, decisive and structured in a fast‐paced environment.
Qualifications
- IWFM Level 4–5 (or equivalent).
- IOSH Managing Safely.
- Full UK driving licence.
- Willingness to support out‐of‐hours rota activity when required.
What We Offer
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About Us
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:
- Customer Net Promoter Score of +92.
- Gold Award Investors in People Accreditation.
- Employer of the Year 2025 - British Business Excellence Award.
- Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance.
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We are proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre‐employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
Facilities Manager in Belsize Park employer: Intercity Technology
Contact Detail:
Intercity Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Belsize Park
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! If you can, visit the companies you're interested in. A friendly chat with staff can give you insights into their culture and operations, plus it shows your genuine interest.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Research the company’s facilities, recent projects, and their approach to health and safety. Tailor your answers to reflect how you can enhance their operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Facilities Manager in Belsize Park
Some tips for your application 🫡
Show Your Experience: When applying, make sure to highlight your previous experience in facilities management. We want to see how you've successfully managed multisite operations and tackled challenges head-on.
Be Specific About Compliance: Since health and safety are crucial for us, be specific about your knowledge of compliance and statutory requirements. Share examples of how you've implemented safety policies and maintained documentation.
Demonstrate Your People Skills: We value strong relationships with suppliers and stakeholders. In your application, mention how you've built these connections and supported your team members in previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role as Facilities Manager.
How to prepare for a job interview at Intercity Technology
✨Know Your Facilities Management Basics
Make sure you brush up on your knowledge of facilities management principles, especially around Health & Safety and compliance. Be ready to discuss how you've successfully managed operational delivery in previous roles, as this will show your understanding of the responsibilities that come with being a Facilities Manager.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled operational issues or service failures in the past. Highlight your ability to stay calm and decisive under pressure, as well as your approach to contractor performance management. This will demonstrate your capability to be the first escalation point for any issues that arise.
✨Emphasise Your People Skills
Since you'll be working closely with contractors, internal teams, and stakeholders, it's crucial to showcase your relationship-building skills. Think of specific instances where you've supported or coached team members, and be ready to discuss how you maintain strong working relationships to ensure smooth operations.
✨Be Ready to Discuss Sustainability Initiatives
With a focus on sustainability and environmental performance, prepare to talk about any relevant initiatives you've led or been part of. Discuss how you've tracked utilities and waste, and any practical improvements you've implemented. This will align with the company's goals and show your commitment to continuous improvement.