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- Tasks: Design and deliver Microsoft 365 solutions to enhance customer collaboration and productivity.
- Company: Join Intercity, a leading tech partner focused on people and innovation.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Make a real impact by improving how organisations work with cutting-edge technology.
- Qualifications: Experience in Microsoft 365 solutions and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Design, deliver and support Microsoft 365 solutions that help customers work better every day. At Intercity, we help organisations work smarter, safer and more collaboratively. As a Microsoft 365 Specialist, you will play a key role in delivering modern workplace solutions that genuinely improve how our customers work. This is a hands-on, customer-facing role that blends consultancy, solution design and technical delivery. You will support pre-sales activity, lead end-to-end Microsoft 365 projects and act as an escalation point for complex challenges while continuing to grow your own technical expertise. You will be part of a friendly, supportive Cloud Solutions team, working closely with customers to get the most from Microsoft 365.
What you will be doing as a Microsoft 365 Specialist:
- Delivering Microsoft 365 solutions
- Acting as a technical specialist across Microsoft 365 including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Purview and Copilot
- Delivering end-to-end projects such as tenant setups, email and file migrations and SharePoint intranet builds
- Designing and tailoring solutions around customer needs and real business outcomes
- Pre-sales support and customer workshops
- Supporting pre-sales conversations by shaping technical solutions and contributing to proposals and designs
- Delivering Microsoft-led workshops, demos and adoption sessions to help customers explore and adopt Microsoft 365
- Security, governance and best practice
- Implementing Microsoft 365 best-practice frameworks and governance models
- Configuring security and compliance features including Defender for Office 365, Purview Information Protection, DLP and retention policies
- Making sure customer environments meet security and compliance expectations
- Technical delivery and escalation support
- Carrying out hands-on configuration including tenant setup, hybrid integrations, policy management and automation scripting
- Providing escalation support on complex Microsoft 365 issues
- Ensuring solutions are stable, tested and ready for handover into support
- Documentation and handover
- Producing clear, practical documentation, user guides and handover materials
- Supporting a smooth transition of delivered solutions into BAU support or managed services
- Continuous improvement
- Keeping up to date with Microsoft 365 changes and new capabilities including Copilot
- Sharing ideas and feedback that help improve Intercity’s Modern Workplace services
What we are looking for:
- Experience in designing and delivering Microsoft 365 solutions in a customer-facing or consultancy role
- Working across core Microsoft 365 services like Exchange, SharePoint, Teams and OneDrive
- Implementing security and compliance features within Microsoft 365
- Explaining technical solutions in a clear and practical way
- Taking ownership of your work and seeing things through to completion
What We Offer:
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About The Company
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference - Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far:
- Customer Net Promoter Score of +92
- Gold Award Investors in People Accreditation
- Employer of the Year 2025 - British Business Excellence Award
- Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
Microsoft 365 Specialist in Shefford employer: Intercity Technology Limited
Contact Detail:
Intercity Technology Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft 365 Specialist in Shefford
✨Tip Number 1
Get to know the company inside out! Research Intercity's values, recent projects, and their approach to Microsoft 365 solutions. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Intercity might be present. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 3
Prepare for hands-on scenarios! Since this role is all about delivering solutions, be ready to discuss your past experiences with Microsoft 365 projects. Think of specific examples where you’ve tackled challenges and delivered results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Intercity team!
We think you need these skills to ace Microsoft 365 Specialist in Shefford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Microsoft 365 Specialist role. Highlight your experience with Microsoft 365 solutions and how you've helped customers work better. We want to see how you can bring value to our team!
Showcase Your Technical Skills: Don’t hold back on detailing your technical expertise! Mention specific projects where you’ve delivered Microsoft 365 solutions, especially around Exchange, SharePoint, and Teams. We love seeing hands-on experience that aligns with what we do.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your past roles and achievements. We appreciate clarity, as it reflects how you’d communicate with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re at it!
How to prepare for a job interview at Intercity Technology Limited
✨Know Your Microsoft 365 Inside Out
Make sure you’re well-versed in all the core services like Exchange, SharePoint, Teams, and OneDrive. Brush up on the latest features and updates, especially around security and compliance, as these are crucial for the role.
✨Showcase Your Consultancy Skills
Prepare to discuss your experience in a customer-facing role. Think of specific examples where you’ve designed and delivered solutions that improved business outcomes. Be ready to explain how you tailor solutions to meet customer needs.
✨Demonstrate Problem-Solving Abilities
Expect to face some technical challenges during the interview. Prepare to walk through how you would approach complex issues, particularly around tenant setups and migrations. Highlight your hands-on experience and any escalation support you've provided.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in a straightforward manner. You’ll need to convey your ideas clearly during pre-sales conversations and workshops, so focus on being articulate and engaging when discussing your past projects.