End User Computer Senior Specialist - EUC in Shefford

End User Computer Senior Specialist - EUC in Shefford

Shefford Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and deliver secure Microsoft device solutions using Intune and Autopilot.
  • Company: Join Intercity Technology, a leading tech solutions partner with a people-first approach.
  • Benefits: Enjoy 33 days holiday, annual pay reviews, and a strong focus on career development.
  • Other info: Hybrid role with travel; excellent opportunities for growth and professional certifications.
  • Why this job: Make a real impact in modern endpoint management while collaborating with a dynamic team.
  • Qualifications: Experience with Intune, Autopilot, and strong communication skills are essential.

The predicted salary is between 63000 - 77000 £ per year.

Make an impact at the heart of modern endpoint management, with Intune at the centre of how you design, deliver and optimise secure Microsoft device solutions for customers.

You will have strong experience delivering

Intune, Autopilot and modern endpoint management projects in a Professional Services organisation, consultancy or other customer facing scenario.

Youll balance reactive ticket work with proactive project delivery, switching priorities confidently while keeping service, quality and outcomes front and centre.

This is a hybrid role, with travel once a week to our Meppershall site and occasional customer visits after you have completed your training.

As well as strong technical experience you will have a collaborative working style, be comfortable engaging with customers and be able to demonstrate you are a strong team player.

This role is external facing and is part of our professional services team, any experience of pre-sales would also be advantageous.

Key Responsibilities

Intune

Design and deliver Intune based endpoint management solutions across Windows, i OS, Android (mobile) and Mac OS, Av D and W365

  • Lead customer workshops, discovery sessions and design engagements focused on modern endpoint strategy
  • Build and optimise Autopilot, provisioning workflows, configuration profiles, compliance policies and security baselines
  • Design and implement device compliance, identity-driven access and Zero Trust aligned controls
  • Troubleshoot complex endpoint issues and act as a senior escalation point for device, policy and configuration challenges
  • Develop governance frameworks for device lifecycle, patching, application deployment and operational excellence
  • Produce high-quality documentation, design artefacts and customer-ready technical deliverables
  • Collaborates with the Sales and commercial teams to contribute to commercial proposals on solution designs.
  • Key Experience
  • Strong experience delivering Intune, Autopilot and modern endpoint management projects in a Professional Services organization, consultancy or other customer facing scenario.
  • Strong experience in Windows Powershell Scripting
  • Deep understanding of Windows 10/11, Av D, W365 and Mobile configuration management, security baselines and device lifecycle processes
  • Solid knowledge of Microsoft Entra ID, Conditional Access and identity-driven device controls
  • Solid understanding of application deployment, packaging, Win32 apps, MSIX or enterprise app lifecycle management
  • Ability to troubleshoot complex device, policy and compliance issues across diverse environments
  • Knowledge of Windows Update for Business, feature update rings and patch governance
  • Strong communication skills and confidence leading customer workshops and technical discussions
  • A structured, methodical approach with ownership of outcomes
  • Ability to prioritise workloads and switch between tasks quickly
  • Ability to adhere to, uphold and develop processes
  • Good documentation skills
  • Undertake customer MCI (FA Accelerate) workshops including W365.

Advantageous, but not essential

  • Microsoft certifications such as MD-102, MS-102, SC-300, SC-400 or AZ-140(If you dont have these, we will help you acquire them)
  • Experience with Defender for Endpoint, security hardening or Zero Trust architecture
  • Knowledge of other third-party tooling such as Robopack
  • Experience migrating from legacy tooling (SCCM, JAMF, Mobile Iron, Workspace ONE) to Intune
  • Experience designing BYOD, COPE or frontline worker device strategies
  • Knowledge of Copilot for M365 and Security Copilot
  • Key KPIs
  • Chargeable Utilisation
  • Customer Satisfaction
  • Technical Skills & Certification (Self development)

What we offer

  • 33 days holiday (including bank holidays), increasing annually up to five additional days
  • Annual pay reviews
  • Holiday buy scheme
  • All-company bonus scheme
  • Death in service cover
  • Employee assistance programme
  • Company pension
  • Active social calendar
  • A strong focus on developing our people through structured learning, funded certifications and real career progression

About The Company

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference

Intercity is a technology solutions partner that isnt all about tech.

Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:

  • Customer Net Promoter Score of +92
  • Gold Award Investors in People Accreditation
  • Employer of the Year 2025 - British Business Excellence Award
  • Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process.

Were proud to be committed to equal opportunities and welcome all applications.

As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.

We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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End User Computer Senior Specialist - EUC in Shefford employer: Intercity Technology Limited

Intercity Technology Limited is an excellent employer, offering a dynamic work environment in Hurley where innovation meets collaboration. With a strong focus on employee growth, the company provides extensive benefits such as 33 days of holiday and annual pay reviews, fostering a culture that values trust and service excellence. Join us to be part of a team that prioritises your professional development while delivering top-notch IT and Managed Services to our valued customers.

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Contact Details:

Intercity Technology Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land End User Computer Senior Specialist - EUC in Shefford

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We think you need these skills to ace End User Computer Senior Specialist - EUC in Shefford

Intune
Autopilot
Endpoint Management
Windows Powershell Scripting
Windows 10/11
AvD
W365

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Intercity Technology Limited.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Intercity Technology Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Intercity Technology Limited

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Intercity Technology Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.