Intercity Technology is seeking a Senior 1st Line Support Analyst to join our Service Desk. You’ll support day-to-day operations, troubleshoot hardware, software, and basic networks, and escalate when needed. The role is based at our Meppershall office with hybrid working and 07:00-16:00 or 10:00-19:00 shifts.
A driving licence is required. You’ll mentor junior analysts, improve ticket quality, and help maintain SLA-driven support across multiple clients, while staying hands‑on with technical
#J-18808-LjbffrSenior 1st Line Support Analyst — Lead & Develop Team (Hybrid) employer: Intercity Technology Limited
Intercity Technology Limited is an excellent employer, offering a dynamic work environment in Hurley where innovation meets collaboration. With a strong focus on employee growth, the company provides extensive benefits such as 33 days of holiday and annual pay reviews, fostering a culture that values trust and service excellence. Join us to be part of a team that prioritises your professional development while delivering top-notch IT and Managed Services to our valued customers.
Contact Details:
Intercity Technology Limited Recruitment Team
