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- Tasks: Design and deliver Microsoft 365 solutions to enhance customer collaboration and productivity.
- Company: Join Intercity, a tech partner focused on people and innovative solutions.
- Benefits: 33 days holiday, annual pay reviews, company bonuses, and a strong focus on personal development.
- Other info: Be part of a supportive team with great career growth opportunities.
- Why this job: Make a real impact by improving how customers work with cutting-edge Microsoft 365 tools.
- Qualifications: Experience in Microsoft 365 solutions and excellent communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Design, deliver and support Microsoft 365 solutions that help customers work better every day. At Intercity, we help organisations work smarter, safer and more collaboratively. As a Microsoft 365 Specialist, you'll play a key role in delivering modern workplace solutions that genuinely improve how our customers work. This is a hands-on, customer-facing role that blends consultancy, solution design and technical delivery.
You’ll support pre-sales activity, lead end-to-end Microsoft 365 projects and act as an escalation point for complex challenges while continuing to grow your own technical expertise. You’ll be part of a friendly, supportive Cloud Solutions team, working closely with customers to get the most from Microsoft 365.
What you’ll be doing as a Microsoft 365 Specialist:
- Delivering Microsoft 365 solutions
- Acting as a technical specialist across Microsoft 365 including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Purview and Copilot
- Delivering end-to-end projects such as tenant setups, email and file migrations and SharePoint intranet builds
- Designing and tailoring solutions around customer needs and real business outcomes
- Pre-sales support and customer workshops
- Supporting pre-sales conversations by shaping technical solutions and contributing to proposals and designs
- Delivering Microsoft-led workshops, demos and adoption sessions to help customers explore and adopt Microsoft 365
- Security, governance and best practice
- Implementing Microsoft 365 best-practice frameworks and governance models
- Configuring security and compliance features including Defender for Office 365, Purview Information Protection, DLP and retention policies
- Making sure customer environments meet security and compliance expectations
- Technical delivery and escalation support
- Carrying out hands-on configuration including tenant setup, hybrid integrations, policy management and automation scripting
- Providing escalation support on complex Microsoft 365 issues
- Ensuring solutions are stable, tested and ready for handover into support
- Documentation and handover
- Producing clear, practical documentation, user guides and handover materials
- Supporting a smooth transition of delivered solutions into BAU support or managed services
- Continuous improvement
- Keeping up to date with Microsoft 365 changes and new capabilities including Copilot
- Sharing ideas and feedback that help improve Intercity’s Modern Workplace services
What we’re looking for:
- Experience in designing and delivering Microsoft 365 solutions in a customer-facing or consultancy role
- Working across core Microsoft 365 services like Exchange, SharePoint, Teams and OneDrive
- Implementing security and compliance features within Microsoft 365
- Explaining technical solutions in a clear and practical way
- Taking ownership of your work and seeing things through to completion
What We Offer:
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About The Company:
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services. Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with.
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.
Microsoft 365 Specialist employer: Intercity Technology Limited
Contact Detail:
Intercity Technology Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft 365 Specialist
✨Tip Number 1
Get to know the company inside out! Research Intercity's values, recent projects, and their approach to Microsoft 365 solutions. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Intercity might be present. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 3
Prepare for hands-on scenarios! Since this role is all about delivering solutions, be ready to discuss your past experiences with Microsoft 365 projects. Think of specific examples where you’ve tackled challenges and delivered results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Intercity team and ready to contribute to their mission.
We think you need these skills to ace Microsoft 365 Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Microsoft 365 solutions. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Technical Skills: As a Microsoft 365 Specialist, you'll need to demonstrate your technical expertise. Include specific examples of how you've delivered Microsoft 365 solutions or tackled complex challenges in previous roles. This will help us see your hands-on experience.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your achievements and how they relate to the job description. We appreciate clarity and practicality!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Intercity Technology Limited
✨Know Your Microsoft 365 Stuff
Make sure you brush up on all the core Microsoft 365 services like Exchange, SharePoint, Teams, and OneDrive. Be ready to discuss how you've designed and delivered solutions in the past, and think of specific examples that showcase your expertise.
✨Show Off Your Consultancy Skills
Since this role is customer-facing, practice explaining technical solutions in a clear and practical way. Prepare to demonstrate how you can tailor solutions around customer needs and real business outcomes during the interview.
✨Prepare for Technical Challenges
Expect to face some complex scenarios during the interview. Think about potential challenges you might encounter in Microsoft 365 projects and how you would approach solving them. This will show your problem-solving skills and technical knowledge.
✨Bring Documentation Examples
Have some examples of clear, practical documentation or user guides you've created in the past. This will highlight your attention to detail and ability to support smooth transitions into BAU support or managed services.